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Executive insights
Five topics shaping the legal agenda
As chief legal officer (CLO), you face more complexity and change than ever. Constant tech innovation, regulatory volatility, and other new business challenges have upended established ways of working. Emerging technology—most notably AI for legal—is helping to improve processes, manage workflows, and strengthen operations. If you can harness these new enablers, enhancing legal’s capacity and efficiency, then you can significantly increase the strategic value—and user experience—that you provide for your company.
Volatility tests every aspect of business. As a legal leader you don't just manage risk, you shape how the enterprise responds, adapts, and grows.
By anticipating regulatory change, cybersecurity threats and operational disruption, you can embed resilience into strategy. To preserve your momentum and accelerate your future growth, automation and advanced analytics can strengthen business continuity, safeguard reputation, and unlock new sources of value.
Advancing legal as a strategic value driver means working more efficiently, innovating to expand capacity and using appropriate technologies to deliver tangible business impact. An agile legal function doesn't just advise or support—it helps shape products, transactions, and relationships.
High-performing legal teams evolve alongside their organization’s goals. This starts with a flexible design—one that scales with shifting priorities, supports continuous improvement and connects legal decisions to broader business impact.
Your approach will depend on your vision and legal delivery model. You may choose to engage external advisors differently, automate or introduce self-service, or apply specialized AI to enhance efficiency and insight. Legal managed services can also help extend your team’s capacity and improve spend—so you can focus on what matters most to the business.
Legal business solutions can elevate corporate legal departments and law firms by integrating people, processes, and technologies in innovative ways.
Find out how to drive the business strategy, align legal operations, and build a modern law department.
Learn ways to manage costs with support on day-to-day legal tasks and operations with legal managed services.
Listen in as we discuss the application of new technologies to contracting, enterprise legal management, and knowledge management.
Successful legal service delivery aligns with strategic organizational goals
Legal has traditionally been cautious in adopting new technology—often for good reason. Concerns about risks, limited budgets, and a lack of deep familiarity with software or architecture have slowed progress. And while technology can’t replace legal judgment, it is increasingly complementing it.
Emerging tools, especially AI technologies developed for legal work, are creating more scalable and cost-effective ways to work. The first step is building a digital foundation—standardizing and centralizing data and documenting processes in playbooks for routine or repeat scenarios. From there, new tools can provide a valuable “first draft,” accelerating routine tasks.
AI is already expanding legal’s capabilities in areas like contract data extraction, risk review, research, document summarization, and regulatory tracking. Next-generation agentic AI goes further—executing advanced workflows and drawing on multiple knowledge sources to deliver faster, smarter outcomes. These tools don’t just support legal work—they redefine how it gets done.
Find out how to drive the business strategy, align your overall legal technology and data strategy, and take key steps toward an agile law department.
Explore insights on AI and generative AI adoption, risk management, and value creation.
Listen in to our webcast focused on how AI is reshaping legal work and service delivery.
[87%] of leaders expect AI agents to reshape governance within the next year
Source: PwC’s 2025 Responsible AI Survey
One of legal’s core responsibilities is to help anticipate and manage operational and reputational risks. That means being closely attuned to a global patchwork of compliance mandates, cybersecurity, data privacy—the list goes on.
A practical risk management playbook can help you proactively stay ahead of regulatory obligations and stakeholder expectations. With a clear strategy in place, you can identify where to uplift, reconfigure, augment, or replace resources, processes, and tech—freeing up time and capacity. You can also offer insights to the business, including where to focus and grow, and perhaps where to scale down.
Stay ahead with insights on what policy changes mean for business.
From trade policy to state and local tax, learn what’s happening in Congress, Treasury, and the IRS.
Managing tech risk needs enterprise-wide coordination.
Are you asking these seven questions?
[71%] of executives expect to undertake digital transformation initiatives over the next three years that require the support of compliance
Strong information governance and knowledge management capabilities enable legal teams to work more effectively, safeguard your intellectual property and highly confidential information while promoting secure, responsible use of corporate data. It also supports more efficient work across your legal function, reduces repeat work, may reduce the need to pay legal advisors for advice previously obtained, and promotes more accurate search, reporting, and faster decision-making. It enhances the user experience for legal and the businesses it supports.
Systems themselves aren’t enough. You also need clear processes and protocols built into everyday workflows that meet legal teams where they work for access and use, sharing, retention, and defensible disposal. When supported by training, oversight, and appropriate technology, this becomes part of business as usual. A well-designed, flexible program can help your teams work more effectively, adapt to new technologies, and support collaboration with your external advisors.
From compliance complexity to competitive opportunity—explore how one company reinvented its compliance model to stay ahead of fast-changing regulations.
Legal business solutions can elevate corporate legal departments and law firms by integrating people, processes, and technologies in innovative ways.
Efficient, secure contracting that accelerates speed-to-market helps legal teams create business value on a daily basis. But contract lifecycle management (CLM) has grown more complex because of emerging risks. These include data security and global disruptions, increasing regulator and investor inquiries into your contract positions, regulatory changes that require rapid understanding of your exposure, and the need for new terms and safeguards. At the same time, improvements in contracting processes, combined with technological advances, can enable legal teams to manage these risks more effectively and give your organization a competitive edge.
Assess your contracting function. Standardizing and automating processes, developing playbooks and clause libraries, and applying new technologies across drafting, negotiating, and execution can help you improve performance, reduce risk, and unlock greater benefit from each agreement.
Find out how to drive the business strategy, align key legal processes and risk guardrails, and take key steps toward strategic technology enablement of your contracting function.
Take charge of your contract lifecycle management.
Our cloud operations managed services can help deliver cloud capabilities to support and simplify your operations through automation and continuous innovation.
{Contract lifecycle management} represents ‘the plumbing’ for the trading relationships that deliver economic and social value
Identify the key focus areas of your colleagues.