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What’s important to the CIO in 2026
Executive insights
Three topics shaping the AI and technology agenda
Are CIOs an influencer for innovation?
AI is an inflection point. It’s redrawing org charts, redefining governance and strategy. CIOs now connect business strategy, risk, and customer experience. You don’t just need technology playbooks. You should build adaptive capacity and embrace constant innovation.
That means modernizing—and innovating. Strong governance and agility. One-off transformation isn’t enough. Sustained progress is the goal. That’s how you impact business goals. That’s how you lead.
In the spotlight
AI agents are a force multiplier
If you're turning to AI agents to solve your toughest IT challenges, you're on the right path. AI impacts talent models, organization structures, delivery models, how the business and tech functions interact, even your leadership and company culture. With the right deployment, value shows up fast. And when agents take on the repetitive tasks, your people can lead the transformation.
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[53%] of US businesses are actively using or planning to use AI agents in IT and cybersecurity
Source: PwC’s AI Agent Survey
Note: Asked only of respondents who are currently using or planning to use AI agents.
Where to focus in 2026
Cloud and digital
Build a cloud foundation for AI
Cloud is the foundation for agentic AI and future technologies. Its value is in building adaptive capacity for ongoing modernization. To move the needle, you need a full-stack, cloud-first approach that powers outcomes across your tech ecosystem. Legacy ERP systems and siloed processes hold you back. A modernized platform enables agility, integration, and makes AI scalable and enterprise-ready.
CIOs are doubling down on platforms that unify data, apps, and infrastructure—because that’s how you build AI-ready architectures. But it takes engineering expertise. That’s where managed services come in—to fast-track progress, manage complexity, and deliver results that stick.
Top insights
Cloud and digital
Building the AI-powered business
Four ways cloud leaders are redefining success.
Cloud engineering
Application modernization: Unlocking greater business impact
Identifying the right time, finding the right path, and unlocking enhanced value from an initiative can prove daunting. Are you missing out?
Cloud engineering
What are the benefits of system integration strategies?
Fast, flexible integration starts with a platform—not a patchwork—so you can accelerate performance across systems, teams, and outcomes.
Artificial intelligence
For AI: Speed matters more, scale matters less, innovation matters most
Winning tomorrow means rethinking strategy, trusting boldly, and moving fast—because the rules are shifting, and the future won’t wait.
[56%] of CIOs and CTOs say future-proofing their architectures is a high priority
Source: PwC Pulse Survey May 2025
Artificial intelligence
Harness AI as a force multiplier
Lead on two fronts: Deliver results now while building the capacity to reinvent continuously. Start by clearing technical debt to unlock AI-powered transformation. Modernize your data, build an AI factory, and prepare your human and agentic workforce for new ways of working.
Responsible AI should be built in—not bolted on. Embed governance and risk management into delivery so innovation moves without friction. In a world where agents execute, leadership is about elevation: applying judgment, building trust, and driving real impact.
Top insights
Workforce
PwC’s AI Agent Survey
AI agents aren’t just the future—they’re already on the job, delivering real results. But few organizations make the strategic shifts needed to sustain success.
Workforce strategy
AI agents can reimagine the future of work, your workforce and workers
AI is reshaping your business model—and how work gets done and measured across hybrid human-AI teams. The shift is already underway.
Artificial intelligence
What AI means for your workforce strategy: 5 takeaways from the 2025 AI Jobs Barometer
Our top takeaways from this global report, helping companies reinvent work, workers, and workforces for the AI age.
Artificial intelligence
PwC’s AI predictions
What the latest AI trends mean for your business and technology strategy.
[79%] of executives say their companies are already adopting AI agents
Source: PwC’s AI Agent Survey
Strategy and operations
Redefine ways of working
Strong governance isn’t just a defensive measure—it’s an offensive enabler. With powerful, fast-evolving technologies changing your operating model, clear guardrails are the key to moving fast, scaling responsibly, and staying resilient. Governance aligns new tools with your goals, ethics, and regulations—so you're not just compliant, but confident.
Good governance is dynamic. It balances speed and control in your systems and your teams, building new ways of working—and leading—as humans and AI agents work together. And as AI evolves, governance needs to adapt continuously.
But it also adds value. A strong governance program doesn’t just mitigate risk. It becomes a source of competitive advantage. It enables you to scale AI and other emerging tech—confidently.
Top insights
Artificial intelligence
Responsible AI and third-party risk management: What you need to know
As AI becomes integral to operations, many organizations focus on their own efforts—possibly overlooking how vendors and service providers use the technology.
Artificial intelligence
Responsible AI and data governance: What you need to know
AI puts a spotlight on governance—and getting it right early helps your organization scale with more confidence and control.
Cryptocurrency
A turning point in stablecoin reporting is here: 4 takeaways for issuers
If your company issues or might soon issue stablecoins, a new day for reporting and trust-building has arrived.
Resilience
Technology risk: So pervasive, it’s hard to see
Managing tech risk needs enterprise-wide coordination. Leaders should collaborate and break down silos to identify and mitigate vulnerabilities.
[88% ] of senior executives say their team or business function plans to increase AI-related budgets in the next 12 months due to agentic AI
Source: PwC’s AI Agent Survey
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