Insights to Enablement

Insights to Enablement helps accelerate Salesforce adoption with gamification and interactive digital learning to fully realize the value of your investment.

What if your digital transformation had the right mix of digital tools and insights to sustain high adoption and ROI?

Adoption, change management, learning, and other human factors are critical to a successful Salesforce transformation. Insights to Enablement, a tech-enabled service, delivers digital tools and advisory services matched to human factors to help you generate excitement, influence behaviors and roll-out upskilling right within your Salesforce platform — helping you achieve ROI, user adoption and business value faster.

Placing your people at the center of your adoption journey

Dedicate crisis strategy resources

Insights to Enablement

Insights to Enablement helps your people develop muscle memory for the Salesforce activities that help drive your business outcomes. We put your people at the center of the adoption experience by incentivizing adoption and making Salesforce learning fun.

The Insights to Enablement Approach

Innovative Salesforce tools that help create big adoption impacts

Digital Enablement gamification and Micro-Learning model systems show you how you can easily deploy these features using out of the box Salesforce functions and minimal license costs.

Gamification and Micro-Learning help create an effortless adoption experience for your people

Promote adoption by offering your people learning incentives. Our tools score adoption and learning behaviors to help connect system use and upskilling with positive business outcomes.

First-hand experience implementing across the globe

We’ve been in your shoes. PwC launched the largest global Salesforce implementation (158 countries). Our lessons learned make us ready with a proven approach to fast-track your Salesforce success.

When coupled with PwC’s service expertise, Insights to Enablement has helped our clients reach approximately: 

68% increase in Salesforce activity

Show your people the influence of their Salesforce use through cutting edge scoring algorithms and dashboards, and reinforce system knowledge through daily, bite-size learning units.

140% increase in collaboration tool usage

We put your people’s collaborative ways of working at the center of gamification, encouraging individual and team use of Salesforce.

30% usage increase within 4 weeks

We help you accelerate adoption by identifying the ‘Critical Few’ behaviors that enable change management and business benefits.

Meet the people behind Insights to Enablement

John Karren

Industrial Products People & Organization Leader, PwC US


Adele Wentzel

Principal, US Salesforce Practice Leader, PwC US


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