Industry transformation: from threat to opportunity
While generational change is still buffeting the insurance industry, many insurers are becoming more comfortable with new technologies and changing from product-focused to customer-centric organizations. They are increasingly open to forming partnerships with InsurTechs and using technology and new ways of thinking to streamline operations, better serve customers and augment a changing workforce. In addition, prescient companies are using changes to industry standards (most notably LDTI in the US and IFRS 17 elsewhere) as a catalyst to implement many of these strategic and operational changes, as well as determine viable business strategies for the future.
Insurance Practice Leader, PwC US
Tel: +1 (646) 471 8688
Global Growth Strategy, US Financial Services Practice, PwC US
Tel: +1 (312) 298 6823
Insurance Marketing Leader, PwC US
Tel: +1 (202) 248 4470