
2025 Digital Trends in Operations Survey
Key insights from PwC's 2025 Digital Trends in Operations Survey highlight evolving operations, digital transformation, AI and changing supply chain strategies.
The procurement function is evolving to be a competitive advantage for leading organizations. Procurement functions are being tasked with more complex problems and asked to deliver organization-wide value broader than supplier sourcing. Leading procurement functions should automate tasks and build a wide set of capabilities to improve supplier performance: category strategy, supplier & risk management, diversity and sustainability.
PwC can help you adapt to these changes and future-proof your procurement function for what comes next. By uniting people + technology, we can help you identify and unlock opportunities that create value and transform how you do business. We can help you harness advanced analytics, create new operating models and find new ways to manage third-party expenditures.
Procurement organizations are experiencing pressures to improve productivity without increasing headcount, while at the same time managing larger scope and more complex spend categories. Leading class procurement organizations are implementing improved Source to Pay (S2P) technology in order to increase productivity. PwC can help you implement S2P technology and process transformation. Our team also offers Procurement-On-Demand, to manage your procurement function while training your team for the future.
Coupa’s Business Spend Management Platform unifies supply chain, procurement, payments, and treasury capabilities into a single solution that maximizes value across these functions. As a Coupa Premier collaborator, PwC helps transform clients into leading S2P organizations through deep cross-functional and Coupa knowledge, accelerating value realization with a focus on adoption, change management, and supplier enablement. Also, we support long-term functional and technical client needs through our Coupa managed services.
Key insights from PwC's 2025 Digital Trends in Operations Survey highlight evolving operations, digital transformation, AI and changing supply chain strategies.
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