Why a cloud-based ERP is the key ingredient for compliance and scalability

Made from scratch: Sweetgreen reimagines financial processes to support its growth strategy

Made from scratch: Sweetgreen reimagines financial processes to support its growth strategy

Sweetgreen, Inc. is a fast-casual dining restaurant that serves plant-focused, locally sourced meals. Its mission is to build healthier communities by connecting people to real food. As the company prepared to go public amid continued growth, a gap assessment identified the need for a new financial system that could scale with the business as it expands. Sweetgreen worked with PwC to implement Oracle Cloud ERP and Coupa, which helped transform its financial and procurement processes to strengthen internal controls, achieve SOX compliance and establish a technology foundation that can grow with its business.

Sweetgreen Inc



Consumer markets


Oracle Cloud ERP


decrease in data load times, aiding employees in a faster, more efficient close process


minute reduction in the time for employees to complete each journal entry, among thousands


reduction in manual IT controls and processes, and 23% reduction in business controls due to standardization and automation

An integrated financial system builds employee trust in the data, reduces risk and strengthens compliance

Interview with - Ashley Van  Vice President, Controller Sweetgreen, Inc.

Interview with

Ashley Van

Vice President, Controller
Sweetgreen, Inc.


What was the challenge?

“Our main challenge was scalability. Sweetgreen had grown faster than our homegrown systems and complex technology stack could keep up with. As we looked to define our role in the market and prepare for an IPO, we knew that manual processes, disparate systems and inconsistent change and access management would limit growth. We needed strategic support, with the right resources and skills, to help us build a scalable architecture for our next growth phase.”

Describe the solution delivered by the PwC community of solvers?

“PwC helped us assess our financial processes, identify roadblocks and map out what future-state operations could look like. We decided to redesign our ERP system to create efficient and compliant processes that could easily adapt over time. PwC guided our team through the selection of and migration to Oracle Cloud ERP and Coupa. Together, these systems were configured to enhance our day-to-day finance and procurement processes and to support our long-term growth plans.”

How does the solution blend the strengths of technology and people?

“As part of our future-state design, we worked with PwC to design an efficient integration strategy for our point of sale and purchase transactions and then revamp our processes with Coupa and Oracle. The cloud-based structure has transformed our finance function, providing a consistent view of real-time data to help us operate better. The time needed to book and approve journal entries or pull data for month-end close has significantly decreased down to minutes. Automation has significantly reduced manual control work, and user access management functionality has improved risk management and controls, with proper segregation of duties to achieve and maintain SOX compliance.”

Where or how did innovation and unexpected ways of thinking come into play?

"Our Sweetgreen team came into this project seeking a better understanding of the leading practices in cloud-based technology. We didn’t want to move to state of the art technology and still retain our inefficient processes. PwC helped identify the appropriate processes to put in place and built a forward-looking ERP to help us achieve our goals. By elevating, standardizing and automating financial processes, our employees have a greater sense of trust in our data and are more confident in maintaining proper controls and compliance.”


Accelerating breakthrough performance to help ignite business growth

Learn more


See how we're helping clients build trust and become outcomes obsessed in our case study library.

Learn more

Contact us

Kevin Sullivan

Global and US Oracle Practice Leader, PwC US

Angela Levy

Principal, PwC US

Follow us