Customer Engagement: Build customer-centric experiences that resonate in a shifting world

Understand your customers more deeply. Determine what actions to take with timely and precise data that can help build better relationships.

Browse solutions designed to help you meet your customer engagement needs

Profit Seeker

Assess and plan strategies that drive higher profits with real-time pricing and promotion data and analytics.

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Performance Analyzer

Transform revenue growth management and optimize trade promotion with an integrated solution designed for consumer packaged goods companies.

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Customer Link

Unlock what your customers really want with a customer data platform that leverages rich data and insights to help drive better relationships with consumers.

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Analytics Foundation

Easily consolidate data and generate predictive analysis with a flexible data platform that helps you act in real time and operate more intelligently.

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Solutions that deliver real-world performance

Fuel growth through pricing transformation


of customers cite price as the most influential factor in purchasing decisions1

Get active insights with analytics


of CEOs say they are effectively focused on customer personalization2


Sources: 1. PwC Holiday Outlook, October 2023. 2. PwC Pulse Survey, October 2022.

Trusted by our business community

A gas station chain gets its fill with near-real-time data

A large gas station chain tapped into PwC's powerful analytics solution Analytics Foundation, built on Microsoft Azure, to compete in the market.

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Performance Analyzer: Driving sales through data-backed insights

Cautiously optimistic about the future, executives balance risk management with smart investments to drive profitable growth.

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Let’s talk about how Customer Engagement can help you

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