Transcenders don’t just talk big, they act: 84% mandate—not just encourage—collaboration and cross-functional work.
Digital is their corporate strategy, not a line item or “special effort.”
While others are ruminating on ideas, Transcender leaders are capturing and acting on them, drawing from all levels to drive their business.
Talk is cheap. So Transcenders invest 33% more than other companies in the plumbing—the technology, processes, operating models, and the ways of working—that will drive their digital supremacy.
Transcenders primarily use digital investments to grow their business, not because they need to cut costs.
They’re on the right track. More than three-quarters of Transcenders are getting value from their investments in technology and new ways of working—signiﬁcantly more than other companies.
Transcenders say their people are more innovative, more active in driving business and have learned to innovate in ways that have a positive impact on the bottom line.
Transcenders spend more to upskill their people, recruit differently and are able to attract and keep the best talent.
And they know training is meaningless if it doesn’t stick, doesn’t drive their business, and doesn’t motivate people. That’s why 63% of Transcenders have upended their training process and obsess over getting it right.
Transformation never ends. That’s what most Transcenders believe and it guides what they do. Their cultural DNA empowers them to navigate change and be prepared for anything.
67% of Transcenders lived through a major disruption—merger or acquisition, business model change, or senior leadership change—in the last two years and have come out stronger.
They’ve learned from those challenges and embrace the concept of change as the only constant.
These are some of the companies Transcenders say set the pace in digital—and they’re regularly praised in the marketplace.*
*In 2020 Global Digital IQ, respondents named up to five companies they believed lead in digital. These are some of the most-repeated names.
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PwC Global Chief Experience Officer, PwC US
PwC Global Digital and BXT Leader, PwC US
PwC Emerging Technology Leader, US, China, and Japan, PwC US