Workday retail industry digital transformation: PwC

From bricks to clicks: Adapting to an ever-changing retail landscape

In today's fast-changing world, many businesses in the retail and consumer markets sector continue to navigate a complex mix of economic, geopolitical and social challenges—on top of ongoing digital transformation and ever-shifting consumer preferences. The pressure to manage workforces more flexibly and improve supply chains can be greater than ever.

Many companies are also grappling with the tough truth that their digital systems may not be up to par. Platforms that seemed industry-leading just a few years back are now often struggling to keep up with the demand for real-time data, connectivity, advanced decision-making tools and new market entrants. With pressures coming from various sides, adopting transformative digital solutions is essential for growth.

Flexibility is central to the Workday architecture implemented by PwC

In this time of rapid change and new complexities, adaptability is often viewed as the cornerstone of success. At PwC, we harness the transformative power of Workday to help deliver solutions that are not only flexible but tailored to meet the unique needs of modern businesses. Beyond centralizing HR and finance, our collaboration with Workday allows retail organizations to integrate specialized capabilities that help address their individual requirements.

Our approach can enhance your Workday investment through a model tenant—a holistic library of industry blueprints, experience-focused change management and specialized technical acumen.

In a data-rich environment, it’s easy to become overwhelmed with information. PwC helps retail organizations harness insights that help drive meaningful transformation. By combining Workday’s capabilities with our deep industry knowledge, we empower businesses to stay ahead of trends, make informed decisions, and build the agility needed to thrive in a constantly evolving market.

How PwC can help

HR transformation

PwC can help implement an integrated, end-to-end Workday system using industry-leading processes focused on consumer markets, including embedded analytics that help drive agility and responsiveness to today—and tomorrow’s—challenges. Workday also helps improve employee experience with user-friendly interfaces and mobile accessibility. Employees can manage their personal information, benefits, and career development plans and help create higher engagement and satisfaction.

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Next-level HR and finance

With PwC's deep industry knowledge, you can pinpoint enhancement opportunities and craft a long-term roadmap tailored to your needs. PwC can also help you leverage Workday’s advanced analytics to streamline operations and stay on top of compliance and risk management. By combining Workday’s cloud-based solutions with PwC’s process improvement strategies, you can gain increased efficiency and reduce costs; while helping make sure your operations are scalable and ready to adapt to future market changes.

Finance transformation

We don’t just build systems that keep the books. We help your organization tap into valuable operational information—on a single, unified Workday platform—and seamlessly combine it with your financial data to help deliver more informed, data-backed business decisions and outcomes. Workday also provides analytics and reporting capabilities, enabling you to gain deep insights into financial performance.

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Application evolution

Transformations are not finite projects; they are continuous journeys marked by growth and constant evolution. As such, your digital systems should not remain static.

Ready to get more out of Workday? Our personalized approach is an integrated design, implement, support and evolve model. PwC can help you adapt to a new operating model and help finance and HR stay aligned with strategic initiatives.

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