The speed, adoption and pace of digital transformation is accelerating, and with it, the delivery of healthcare, driven by evolving patient expectations. Bridging the gap between technology and traditional in-person experiences is key to meeting these expectations and the demand for the digitization of healthcare. The pandemic has turbocharged this demand even more, empowering patients to take control of their healthcare experience—before, during and beyond their interactions with a clinician.
With successful strategy and execution, virtual and in-person interactions combine for an enhanced, more accessible and equitable care experience for clinicians, patients and caregivers alike. Together, their shared learnings play a critical, experience-led role in getting virtual health right. From end-to-end, PwC helps deliver the right outcomes, in the right place, at the right time—through hybrid models of care. Our modern healthcare approach is not an exclusively online experience, but a unified one that delivers clients with digital experiences that put people first—not only meeting but exceeding evolving expectations of technology and healthcare.
Together, let’s get virtual health right.
New care models and virtual health present multiple opportunities and challenges across healthcare industry stakeholders. The challenges faced by each are interrelated and at times complex.
The pandemic showed the power of embracing the change to new care models and virtual health as a collective across healthcare payors, providers and patients. We must now look beyond this foundational level of virtual health services to leading and innovative care models that can deliver health improvements through working together.
How can health organizations collaborate and continue to apply digital technology and analytics to enhance and expand care beyond the traditional care settings?
Consider the following key questions:
Increased adoption of new care models and virtual health requires focus across all areas of care delivery. PwC’s suite of virtual health services and solutions supports you to develop and embed sustainable models of care to help keep people healthy and ensure they receive the right care, at the right time and place.
Explore our suite of services to enable you to successfully deliver your new care model and virtual health vision:
Home care is increasingly expanding along the care acuity spectrum, with an explosion of interest in the sector since 2020. Home-hospital care is one aspect of your virtual health journey to consider to enable continuity of patient experience, alleviate inpatient capacity bottlenecks and develop the capabilities that will support the larger transition to virtual care delivery.
To launch and sustain a successful home-hospital care program, relevant strategic and infrastructure considerations should be evaluated upfront. Key considerations include scale, target offerings, timing, technology solutions, infrastructure readiness, privacy, security and compliance.
We've established relationships with selected companies to help better serve your needs. In the healthcare space, we collaborate with our alliance partners to help deliver virtual health solutions for you.