Procurement as a Service

Organizations are turning to outsourced procurement for more than just operational cost improvements.

Back office functions are at the forefront of value driving initiatives. Administrative pain points tie up Procurement resources, forcing businesses to trade potential growth for basic maintenance. PwC’s Procurement as a Service solution can operate a variety of activities to eliminate pain points and generate organizational value and offers transformative procurement services that go beyond basic administration. Including a suite of tools and features to transform procurement from a supporting system into a critical growth partner while supporting your capacity needs.

Working with PwC, clients see measurable impact to their business

Pain point

  • Missing spend visibility and intelligence

  • Time consumed in tactical activities

  • Delays in procurement

  • Unable to do more with less

  • No value generation from spend under management

Our solution

  • Proven tooling and experienced team to bridge technology gaps and provide actionable insights
  • Process improvement and automation capabilities to enable the procurement function to be a strategic partner
  • Reporting to identify bottlenecks and a track record of implementing improvements to reduce cycle time
  • Manage talent and capacity fluctuations via dedicated and flexible resourcing model
  •  Jump the line by quickly deploying a vision and strategy to drive savings and quality improvements 

We provide a menu of services to support your procurement organization:

A proven transformation approach and proprietary set of tools and accelerators enable a smooth transition of resources

Assess and design

Current state maturity assessment is conducted to size commercial opportunities and process enhancements. Technology infrastructure is evaluated against competitors and adjacent industries

Build and innovate

Operating model is developed and aligned to organizational goals. Target technology portfolio and process flows are solidified. Stakeholders are shadowed and desktop procedures / training guides are revised.

Transition and stabilization

Current state activities are piloted and evaluated for implementation of enabling technologies. Roles and tasks are gradually transitioned to managed service team and technology implementation is initiated.

Steady state

Performance metrics are continuously tracked with transparent reporting to clients leadership. Process improvement and value capture initiatives are conducted.

Our tools and accelerators

Maturity Diagnostic & Customer Survey: Digital maturity framework to define current state and collect feedback from your customers to refine future state requirements

PwC Procurement Intelligence: Spend focused digital platform enabled with analytical, optimization and simulation capabilities

PwC benchmarking: Spanning cost, contract and operational benchmarks that can be used to rapidly compare your company to others

Procurement Performance Dashboard: Real time dashboard of procurement and contracting activities for metric, savings and SLA reporting

Contract Request Tracking: Portal for submission, approval, and tracking of procurement requests throughout their entire lifecycle

Outcomes and benefits

  • Optimized cost model with sustainable and flexible resources
  • Access to deep expertise in procurement categories
  • Improved cycle times though enabling technologies and global resource model
  • Improved compliance and value tracking
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Scott Boruff

Scott Boruff

Partner, PwC US