Accelerating impact, grounded in trust

Managed Services

Accelerating impact, grounded in trust

Overview

As businesses evolve, they’re shifting from traditional outsourcing to strategic, value-led managed services. Today’s leading organizations use these solutions to tap into specialized talent, deep industry expertise and the latest technology — not just to manage costs, but to fuel innovation and elevate performance. 

More than 2/3 of top-performing companies are using managed services for strategic advantage or to close capability gaps.


Our Managed Services offerings

PwC brings a consultative-first approach through our portfolio of managed services. We work alongside your teams to accelerate operations with the right technology and talent, empower decision-making with actionable insights and expand capabilities through trusted collaboration — helping you drive meaningful, strategic progress.  

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1:24

PwC’s Outcomes Hub

Introducing Outcomes Hub, our Managed Services technology platform powered by AI that transforms how we deliver our services. This flexible platform accelerates delivery, boosts efficiency, helps reduce costs and addresses your most pressing business challenges.

Experience the future of managed solutions with PwC’s Outcomes Hub.

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2:45

Accelerate outcomes with PwC’s Managed Services

Our Managed Services help you achieve your goals faster by delivering so much more than outsourcing. We bring the deep experience, in your industry, hands-on leadership involvement and the passion and know-how of our people to run your business functions end-to-end, working in collaboration with you and your teams to deliver true business outcomes.


Now more than ever, organizations are navigating both unprecedented operational challenges and growth opportunities.   

Outdated managed services offer little value and are historically focused on KPIs for specific business operations or technology. This approach is largely becoming obsolete. Gone are the days of labor arbitrage, now replaced with speed to market, business outcomes and resiliency.

Building trust to protect and power your business outcomes
Applying the right technology for real results in your digital, cloud and business process-focused services
Create solutions tailored to your business metrics and strategic vision — driving impact and competitive advantage
Deep expertise in your industry and understanding of the key drivers across your business
Tech-driven with innovative solutions driven by AI and our strategic alliances
Flexible, scalable and leverageable to adapt to your needs
Forward-looking analytics and insights

Industry knowledge is foundational to PwC’s Managed Services

We offer managed services that are built on our deep knowledge across industries, including consumer markets, energy, utilities and resources, financial services, health industries, industrial products, technology and media and telecommunications.

Our leaders bring years of industry experience and are at the core of our managed services business. It’s embedded in our business to stay at the forefront of the latest industry trends, regulations, technologies and leading practices, which can be challenging to maintain in-house.

“PwC's symbiotic relationship between its consulting, implementation, and managed services offerings positions it as a digital business partner to customers, fulfilling multiple functions from advising on best-in-class solutions to running their end-to-end IT stacks.”*


Contact us

Nikki Parham

Nikki Parham

Principal, Managed Services Platform Leader, PwC US

Jeff Baker

Jeff Baker

Principal, Technology Managed Services Leader & CTO, PwC US

Jennifer Yanoff

Jennifer Yanoff

Principal, Managed Services Chief Operating Officer, PwC US

Tim Canonico

Tim Canonico

Principal, Business Outcome Managed Services, PwC US

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