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Workforce Inside: HR reimagining its role within the business

April 14, 2021

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Many organizations recognize they can’t simply go back to “normal” once the pandemic fully subsides, but few have ironed out exactly what that means. To figure that out, human resources leaders are taking charge of inventing a new vision for work in a post-pandemic world. In this episode, we’ll discuss findings from our recent CHRO Pulse Survey and how CHROs are leading the charge on reimagining work.


  • 01:48 - CHROs are leading the charge on reimagining work by stepping up efforts to create more inclusive cultures and enable employees to make a difference. Bhushan and Diane discuss how is HR “reimagining” itself to support this overall transformation.

  • 05:13 - Bhushan and Diane discuss what pandemic lessons are shaping the hybrid work experience and how leaders are looking at returning to work.

  • 07:45 - Diane shares viewpoints on how organizations see technology playing a role in HR service delivery.

  • 10:10 - Diane and Bhushan discuss priorities that HR leaders should be thinking about for 2022.

  • 14:20 - We've talked about the priorities that HR can demonstrate both this year and for next year. HR is a continued investment. Diane and Bhushan discuss the takeaways and actions for HR leaders.

Contact us

Bhushan Sethi

Bhushan Sethi

People & Organization Joint Global Leader, PwC US

Diane Youden

Diane Youden

Principal, PwC US