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Culture is the essence of how your people interact and work—it’s how things get done. For most organizations, it can be elusively complex, difficult to manage and hard to change. There is a way forward that harnesses culture to unleash the potential of your people and organization.
According to our research and observations and in collaboration with the Katzenbach Center, the institute for culture, leadership and teaming at Strategy&, this is true for dozens of enterprises, including some of the most successful businesses in the world.
Diagnosing your organization’s current culture is the first step in putting your culture to work to help accelerate transformation. The Katzenbach Center's Culture Thumbprint Diagnostic is a tech-enabled solution that can identify cultural strengths and points of pride, as well as pain points, which enables you to tap into the strengths and mitigate challenges, therefore unlocking performance. Work with us to:
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For the past 25 years, the Katzenbach Center, the institute for culture, leadership and teaming at Strategy&, PwC’s strategy consulting group, has been studying the influence of culture on business success. This year we surveyed 3,200 participants to reflect on their experiences during the COVID-19 crisis. The results show that for some organizations culture was the hero of their pandemic story. While we’re moving toward a post-pandemic world in the U.S., business leaders can glean insights by looking back at the lessons learned.
A utilities client was challenged to embrace a technology-enabled business model after experiencing changes in customer demands and larger industry disruptions. We collaborated with them to conduct a culture diagnosis to enable modern technology and enhance processes.
A chemicals company client determined that a new manufacturing production system was necessary to support rapid performance improvements. We helped them with a worker-driven employee activation to accelerate change.
A large global asset management firm worked with us to conduct culture activation pilots to help accelerate their corporate strategy. We identified a "Critical Few" behaviors to embed the aspirational culture traits in specific business areas, developed enterprise-wide behaviors, and created, implemented and transitioned a plan for scaling and spreading the behaviors.
“PwC distinguishes itself in culture transformations through its organization transformation center of excellence, the Katzenbach Center”
Managing Director, PwC US
Principal, Transformation, PwC US