The secret to accelerating performance
What winning companies do differently.
Accelerating impact, grounded in trust
Managed Services
Overview
As businesses evolve, they’re shifting from traditional outsourcing to strategic, value-led managed services. Today’s leading organizations use these solutions to tap into specialized talent, deep industry expertise and the latest technology — not just to manage costs, but to fuel innovation and elevate performance.
More than 2/3 of top-performing companies are using managed services for strategic advantage or to close capability gaps.
Our Managed Services offerings
PwC brings a consultative-first approach through our portfolio of managed services. We work alongside your teams to accelerate operations with the right technology and talent, empower decision-making with actionable insights and expand capabilities through trusted collaboration — helping you drive meaningful, strategic progress.
How managed services partnerships drive outperformance
Our research shows that top-performing companies are 4.2 times more likely to use managed services partnerships for strategic advantage. Explore our key findings.
What leaders at winning companies know—and what you need to learn
Successful leaders at top-performing companies are all taking similar steps, even across industries, propelling their enterprises to a 13-fold performance advantage over rivals.
Reimagining risk and compliance
Unlock hidden savings and performance with managed services
1:24
Video Player is loading.
PwC's Outcomes Hub
PwC’s Outcomes Hub
Introducing Outcomes Hub, our Managed Services technology platform powered by AI that transforms how we deliver our services. This flexible platform accelerates delivery, boosts efficiency, helps reduce costs and addresses your most pressing business challenges.
Experience the future of managed solutions with PwC’s Outcomes Hub.
2:45
Video Player is loading.
Managed Services
Accelerate outcomes with PwC’s Managed Services
Our Managed Services help you achieve your goals faster by delivering so much more than outsourcing. We bring the deep experience, in your industry, hands-on leadership involvement and the passion and know-how of our people to run your business functions end-to-end, working in collaboration with you and your teams to deliver true business outcomes.
Now more than ever, organizations are navigating both unprecedented operational challenges and growth opportunities.
Outdated managed services offer little value and are historically focused on KPIs for specific business operations or technology. This approach is largely becoming obsolete. Gone are the days of labor arbitrage, now replaced with speed to market, business outcomes and resiliency.
Building trust to protect and power your business outcomes
Applying the right technology for real results in your digital, cloud and business process-focused services
Create solutions tailored to your business metrics and strategic vision — driving impact and competitive advantage
Deep expertise in your industry and understanding of the key drivers across your business
Tech-driven with innovative solutions driven by AI and our strategic alliances
Flexible, scalable and leverageable to adapt to your needs
Forward-looking analytics and insights
Industry knowledge is foundational to PwC’s Managed Services
We offer managed services that are built on our deep knowledge across industries, including consumer markets, energy, utilities and resources, financial services, health industries, industrial products, technology and media and telecommunications.
Our leaders bring years of industry experience and are at the core of our managed services business. It’s embedded in our business to stay at the forefront of the latest industry trends, regulations, technologies and leading practices, which can be challenging to maintain in-house.
“PwC's symbiotic relationship between its consulting, implementation, and managed services offerings positions it as a digital business partner to customers, fulfilling multiple functions from advising on best-in-class solutions to running their end-to-end IT stacks.”*
Analyst Recognition
Loading...
PwC US Revenue Cycle Managed Services ranked Best in KLAS for Extended Business Office (Large) 2025
"Best in KLAS” designation is awarded to vendor solutions in the 2025 Best in KLAS Awards - Software and Services that lead the software and services market segments with the broadest operational and clinical impact on healthcare organizations.
PwC recognised by Gartner® for Critical Capabilities for Cloud ERP Services for Service-Centric Enterprises
This Critical Capabilities research on cloud ERP services assesses 16 providers’ relative capabilities in each use case to successfully implement and evolve cloud ERP solutions that deliver business value.
PwC is a Leader in Gartner® Magic Quadrant™ for Cloud ERP Services for Service-Centric Enterprises
PwC announced it has been positioned by Gartner in the Leaders’ Quadrant of the first-ever Magic Quadrant for Cloud ERP Services for Service-Centric Enterprises.
PwC targets managed services opportunity
PwC sees a significant market opportunity in managed services. It claims that customers are now not only using managed services to achieve cost savings, but are now looking to gain a competitive advantage or to close capability gaps through outsourcing managed services functions to third-party providers.
Loading...
Case studies
Loading...
Advanced managed services transform Teladoc Health's operations
We helped Teladoc Health replace legacy technology with unified ERP and CRM platforms, driving value creation and transforming operations for over 90 million people.
Timely KYC competitive advantage for European investment bank
Our Financial Crime Managed Services enabled faster regulatory checks for an investment bank's new customers in fixed income and currency.
Hershey's trade promotion management transformation yields sweet rewards
An enhanced trade promotion management solution with SAP technology and ongoing managed services help Hershey streamline operations and boost revenue.
Advancing supply chain resilience at The Boyd Group
How we transformed the accounts payable process.
Loading...
Insights
Loading...
Beyond disruption: embedding AI in project management with managed services to drive enterprise transformation
Learn how embedding AI in project management services can help you accelerate transformation, integrate strategy and execution and deliver more value — faster.
A roadmap for tax executives: Unlocking tax value through key levers
How can tax leaders future-proof their function? Explore a practical roadmap for embracing innovation, agility and value creation in today's tax landscape
A practical, value-driven approach to AI agents in Managed Services
PwC's Managed Services approach to AI integration uses agentic outcomes and agent OS to help transform business processes and enhance productivity.
Strategic CFO Insights: Navigating tariffs, regulatory shifts and global uncertainty
Discover how CFOs can navigate global uncertainty, shifting tariffs and evolving regulations with strategic foresight, scenario planning and agile decision-making.
Loading...
Follow us
