Evolve from experimentation to transformation with AI that’s built for your business, and ready for real world impact.

PwC and OpenAI

OpenAI Hero

Accelerate what’s possible. Transform what’s next.

PwC and Open AI’s alliance is built differently. PwC doesn't just advise — we build alongside OpenAI, prove solutions inside real operations, and scale what works for our clients. We're building the first AI native finance function with OpenAI as client zero. We hold named launch partner status for Codex and Sonata. We deploy agentic AI across finance, customer experience, commerce, and banking — industrial-strength, governed, and built to scale.

The outcomes are what matter. Faster decisions. Stronger controls. More adaptive operations. Lower cost to serve. Better customer experiences. Greater resilience in the face of complexity and change. And all of it human-led — your teams govern, supervise, and improve AI agents over time, staying accountable for the decisions and outcomes that define your business.

A disciplined march to value. From experimentation to enterprise accountability. Designed for what works today — ready for what's next.

75% of executives say AI agents will give them a significant competitive advantage in the coming 12 months

88% of executives plan to increase their AI-related budgets this year due to the integration of agentic AI systems. Over a quarter anticipate increases of 26% or more, reflecting ambitious AI adoption plans.

Built With OpenAI. Proven in Production. Scaled for the Enterprise.

Codex

Reimagining Application Development with Codex

In collaboration with OpenAI, PwC empowers domain experts and engineering teams to build custom enterprise applications faster using OpenAI's AI-native development capabilities.  

PwC leverages OpenAI Codex to accelerate custom application development and AI-driven automation across the enterprise. Domain experts build targeted solutions directly, reducing reliance on traditional development cycles and driving faster time to value for clients. 

Future of CFO

Building the First AI Native Finance Function at Enterprise Scale

Together, PwC and OpenAI are building agents around the finance workflows teams run every day: planning, forecasting, reporting, procurement, payments, treasury, tax, and close.

PwC and OpenAI are co-developing an AI native finance operating model where intelligent agents execute complex workflows under human supervision. Finance teams shift from process execution to governing and scaling AI agents — enabling more proactive insights, stronger controls, and faster decisions. 

Agentic Contact and Service Solutions

Transforming Customer Experience with Agentic Contact and Service Solutions

PwC’s AI-powered voice and digital multimodal agent capability, developed in collaboration with OpenAI, helps enterprises deliver more intelligent, seamless, and human-like customer interactions at scale. 

PwC helps clients reimagine customer engagement and service through agentic front office transformation. AI agents orchestrate workflows across the customer journey — delivering more responsive, personalized, and scalable service while enabling joint go-to-market across priority sectors. 

Your journey from vision to value starts here

Our alliance with OpenAI helps clients define a clear, responsible path to AI transformation - balancing governance, architecture, data strategy, and change management. By aligning technical readiness with business ambition, we help you chart your organization’s course toward AI adoption that’s built to scale and designed to last.

With deep technical expertise and industry perspective, we help you deliver measurable business value - today and into the future.

Reimagine how work gets done

PwC builds custom GPT-powered solutions that reflect how your business operates - automating complex, multi-step processes like policy reviews, investor prep, or ticket triage. Our agentic AI designs combine OpenAI’s actions, memory, and retrieval with your proprietary data, delivering operational impact while respecting your governance and brand standards.

Enhance your platforms while preserving what works

We can help you modernize enterprise systems like SAP, Guidewire, and core banking platforms by embedding OpenAI capabilities through APIs and automation. This helps unlock new value while preserving your existing infrastructure.

Free teams to focus on priority matters

We can help enable knowledge workers to offload manual, time-consuming tasks - from content generation to data analysis - so they can concentrate on strategic initiatives. ChatGPT Enterprise’s advanced reasoning capabilities amplify creativity, speed, and efficiency without compromising enterprise-grade security.

Deliver faster, more intuitive support at scale

PwC helps embed GenAI into your customer-facing functions to personalize engagement, automate support, and accelerate response times. Whether generating documentation, analyzing feedback, or resolving technical issues, our solutions enable responsive, AI-powered experiences that help grow loyalty and satisfaction.

 

Make faster, more informed decisions across the enterprise

We help you automate routine work like invoice processing, inventory tracking, and reporting, while unifying business data to help drive real-time insight. The results are often: streamlined operations, reduced costs, and more agile decision-making across teams and systems.

Stand up enterprise-ready AI in weeks—not months

PwC helps organizations get Enterprise-ready GenAI up and running in weeks - not months - with our ChatGPT Enterprise starter pack. We bundle licensing, Responsible AI assessments, industry-leading workshops, and white-glove onboarding to enable secure, rapid adoption. Beyond launch, we work with you to build a scalable AI foundation - aligning leadership, modernizing architecture, and supporting change management - so your investment can deliver sustained impact, responsibly.

Contact us

Rima Safari

Rima Safari

Principal and Data Engineering and Analytics Practice Team Leader, PwC US

Patrick  Pugh

Patrick Pugh

Global and US Alliances and Ecosystem Leader, PwC US

Matt Hobbs

Matt Hobbs

US and Global Head of PwC’s Cloud, Engineering, Data, and AI, PwC US

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