Powering decisions to build a<br>trusted customer experience
Upland Capital is a specialty property and casualty (P&C) insurance company that prioritizes responsiveness, transparency and long-term relationships built on trust. The company is on a journey to digitize its decision-making process, which includes building underwriting, actuarial, risk and financial reporting capabilities from the ground up.
CEO, Upland Capital
“As a startup in a market niche, we needed resources with a strong background in specialty insurance who could quickly build our cloud platform on Microsoft Azure. It was essential that we be able to provide a consistent experience, competitive pricing and innovative products for our brokers and customers.”
“With PwC, we designed and delivered a cloud-based data platform on Microsoft Azure that integrates data from multiple sources. This gives us the ability to run advanced data analytics and reporting — further enabling us to use AI to automate business processes. The platform supports our ultimate goal: to make faster, more consistent underwriting decisions.”
“We needed a team that kept our business goals front and center. PwC took a holistic, futuristic view of our data reporting needs, going beyond delivering a solution to serve as our trusted advisor. PwC’s diverse experience — spanning Azure cloud, speciality insurance, data analytics, actuarial and risk, and software engineering — made this possible.”
“Microsoft’s technology provided the building blocks, and PwC helped construct the solution: an automated data and analytics platform designed to help lower costs and business risk. Having a unified system that we can quickly and effectively build on will help us achieve our goal of becoming a leading specialty insurance underwriter.”
Anticipated decrease in operating expenses
Projected increase in operational efficiencies — requiring less resources to analyze and distribute data for informed decision-making
Reduction in time spent on underwriting
Provide consistent, data-driven decisions that offer a trusted experience for policyholders and agent customers.
Principal, PwC US
Managing Director, PwC US