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Turn customer intelligence into your next move
PwC and Salesforce
Your customers have changed. Your organization must change with them.
Customer intelligence creates impact only when it drives action. PwC and Salesforce help organizations harness the power of Agentic CRM to connect data, technology and human expertise across the enterprise. The result is smarter decisions, stronger customer relationships and measurable business outcomes that move organizations forward with confidence.
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PwC and Salesforce
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Salesforce Partner of the Year 2027 — Headless 360
This recognition reflects the work our teams are doing with Salesforce and our clients to help shape the agentic enterprise, connecting data, workflows and governance to where work happens and helping organizations move from experimentation to value at scale.
The next chapter of enterprise AI is taking shape at the customer edge
As AI changes how customers discover, evaluate, buy and get service, companies are rethinking the commercial operating model—connecting marketing, sales, commerce, pricing and service around the customer journey.
Turn customer intelligence into your next move
Learn how PwC and Salesforce help establish the intelligent customer edge of an enterprise built to move as one, achieving greater results from every customer relationship.
Future-ready industry solutions to help you see and stay ahead
Click to explore our solutions that help you solve your most pressing business challenges and further increase the capabilities of your existing Salesforce implementation.
PwC solutions powered by Salesforce Customer 360
With our deep industry experience, we have award-winning solutions and capabilities to help you enable the overall potential of your Salesforce Customer 360, while putting trust at the heart of your Salesforce transformation. Learn how to enhance your Salesforce investment and unite your sales, service, marketing, commerce, IT, and analytics around the most valuable asset of your business — your customers.
Solutions designed to help deliver transformative business results for various industries
Includes:
- Revenue Cloud
Simplify your buying process, enable XaaS transformation, introduce recurring revenue and improve revenue efficiency - Insights to Enablement
Accelerate Salesforce adoption with gamification and interactive digital learning - Anything-as-a-Service
Scale successfully through technology enablement - Environmental, Social and Governance (ESG)
Move from theory to practical application and create value with ESG - Managed Services
Unlock the overall potential of the Salesforce platform with PwC's managed services, delivering expertise, operational improvements, and system enhancements to help drive valuable outcomes in the digital age - MuleSoft
Seamless, secure and flexible API-led integrations - Sales & Marketing Excellence
Deliver a connected experience from sale through service - Service Excellence
Elevate digital and human capabilities at each touchpoint to build customer loyalty - Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage - Security, Controls and Governance
Safeguard your business and activate your transformation with reduced cost and better risk management
Preparing for tomorrow’s consumers, today
Includes:
- Agile Commerce
Accelerate your digital commerce
- Cleaning and Safety Support
Helping you rebuild confidence in the shopper experience - Employee Service Platform: On-Boarding and Self Service
- Enable a seamless and cohesive employee experience
- Loyalty Management
Evolve your loyalty program into a loyalty experience
Execute strategies on risk, regulation, and customer impact
Includes:
- Compliance Pathways
Unified platform for compliance management needs - Digital Underwriting
Digitize the underwriting experience for underwriters, brokers and collaborators - Financial Flows
Digitize your contact centers and middle office - Insurance Distribution Management
Industry-leading tools to manage relationships and performance
Digital solutions to help transform business and patient experience
Includes:
- Digital Engagement Platform for Healthcare Industry
Driving better care through consistent, seamless, omni-channel digital engagement
- Marketing Excellence for Health Industries
Leverage automation to transform marketing for the healthcare space - Payer Advocacy
- Tech-enabled digital backbone to help accelerate the implementation of advocacy solutions
- Shovel Ready Agile Transformation
Increase business value with clear objectives through our Salesforce agile framework
More digital, dynamic, efficient operations
Includes:
- Agile Commerce
- Accelerate your digital commerce
- Revenue Command Center
Accelerate revenue recovery and growth
Bringing forward-thinking technology to our evolving world
Includes:
- Revenue Cloud
Simplify your buying process, enable XaaS transformation, introduce recurring revenue and improve revenue efficiency
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PwC is a proud leader in digital transformation. Since 2013, our work has been recognized globally with a variety of innovation and industry awards.
“Deep industry and transformation experience is at the center of what PwC offers clients. It is also increasingly leveraging the PwC portfolio to provide innovative and creative client solutions by leveraging audit and tax capabilities.”
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