Employee Service Platform: Onboarding and Self-Service Solution

Reinventing HR through seamless and effective innovation

PwC’s Employee Service Platform: Onboarding and Self-Service Solution, powered by Salesforce, is an employee engagement solution that enables a company’s workforce to find any information they need. Users can view an interactive dashboard to track their requests, access their payroll, view their benefits, and initiate a performance review. Employees also have access to other self-service options like Chatbots, Knowledge Base, and Case Submission, enabling a seamless and cohesive employee experience. This accelerator is built and packaged with Lightning Bolt.

View the brochure   Request a demo

Solution benefits

  • Artificial intelligent chatbots reduce or eliminate the need for human assistance to solve repetitive tasks
  • Employees view information about their onboarding, benefits, and more in configurable tiles on a central dashboard
  • Dashboard tiles are expandable, so users can click on the tiles to find more information and important links
  • With access to Knowledge articles, employees can use self-service, empowering them to solve their own issues
  • Employees can easily submit cases and view Knowledge articles related to their case category
Follow us

Required fields are marked with an asterisk(*)

By submitting your email address, you acknowledge that you have read the Privacy Statement and that you consent to our processing data in accordance with the Privacy Statement (including international transfers). If you change your mind at any time about wishing to receive the information from us, you can send us an email message using the Contact Us page.

Contact us

Reggie Walker

Reggie Walker

Partner, Global Salesforce Alliance and Competency Leader, PwC US

Adele Wentzel

Adele Wentzel

Principal, Cloud and Digital, PwC US