How do you channel operational disruption into a competitive advantage?
Periodic supply chain evaluations are no longer sufficient. Omni-channel, direct-to-consumer fulfillment models are now everyone’s business—impacting everything from manufacturing, packaging and distribution to returns processing and customer service.
You need transparency into network design, supply and demand planning processes, cost balancing and operational capacity to adapt, segment and tailor products and services.
PwC’s Digital Operations Performance & Intelligence Suite provides end-to-end visibility: from business planning and product development to supply chain, procurement and smart factory.
Our solution integrates product development, planning, procurement, manufacturing, logistics and warehousing under a governing command center that optimizes performance with end-to-end insights and automated actions.
Whether you are focused on a specific business issue, such as digital procurement or transforming your operations to lead in Industry 4.0, we can help you outperform and lead.
By incorporating tax practice capabilities into our Digital Operations Solution, PwC helps you leverage R&D tax credits and design supply chain and manufacturing operations to lower your overall global tax footprint and facilitate tax payments to suppliers.
We have embedded risk management controls into the Digital Operations Solution, providing early warning systems to help you lower supplier and operational risk. We can also help you identify the cybersecurity and privacy implications to processes within traditional and digital supply chains, and build a defense-in-depth approach to protect your supply chain environments.
Read how US businesses can mitigate immediate operational disruptions while ensuring business continuity based on future potential scenarios.
For PwC’s Digital Operations 2025 study we surveyed 1,600+ supply chain executives in 33 countries, spanning seven major industrial sectors. Discover trends, key findings and client case studies.
We’re helping clients across industries increase their digital operations’ flexibility and performance. Let’s work together to help you drive business improvements and capitalize on new and emerging opportunities.
Saved ~$70M with tax-efficient operations leveraging our network enhancement and integrated business planning solutions, along with driving IT efficiencies.
Solution: PwC’s Connected Supply Chain, PwC’s Network Optimization
Increased forecasting accuracy by 13% using our demand sensing tool for a $6B global manufacturer of commodities & chemicals.
Solution: PwC’s Connected Supply Chain & Demand Sensing Tool, SAP S4/HANA & SAP Integrated Business Planning
Teamed with a F500 packaged food company to drive ~$100M in annual profit improvement by creating a value identification work plan and partnering on business transformation.
Solution: PwC’s Digital Procurement
Unlocked ~15% in operational efficiencies for a F500 industrial tools manufacturer through our Factory Intelligence solution.
Solution: PwC’s Smart Factory and Factory Intelligence
Drove business and cloud transformation for a telecom giant. Redesigned and deployed a new MDM strategy, category management, sourcing & procurement, and logistics platform & planning solutions. Anticipated $10-$19M in annual cost reductions and 87% faster demand planning cycle.
Solution: PwC’s Digital Procurement, Oracle Cloud solutions
With continuous cost to serve modeling capabilities, you can prioritize investments, accelerate time to market, improve profit margins and increase your competitive edge.
For pharmaceutical clients, PwC’s Digital Quality solution helps digitize and automate the time-consuming tasks associated with meeting regulatory and quality requirements.
PwC’s solution enables retailers to shift to an omni-channel model and reduce the cost to serve through optimizing the flow and execution of inventory from supplier to home.
For software businesses and organizations, this solution helps align investments, talent, IT infrastructure, organizational footprint, processes and financials to deliver the right software in the right way and to drive growth and profitability.
Designed for automotive and industrial product manufacturing companies, PwC’s Plant Optimization solution brings the best of our lean manufacturing experience and Industry 4.0 capabilities to assess your plant’s processes and performance, and quickly launch initiatives to drive operational excellence and significant financial impact.
For regulated power and utility industry clients, PwC’s Utility Edge solution provides an integrated set of offerings, leading practice operating models and processes. The solution helps embed a culture of innovation, enhance the customer experience and improve operational excellence, safety, compliance and reliability.
As a Global SAP Partner, PwC is proud of our collaboration to help clients solve their most critical business challenges, drive operational excellence and achieve their digital ambitions with the power of SAP solutions.
We have embedded our SAP best practices and expertise in a preconfigured model company and system based on SAP S4/HANA, SAP Integrated Business Planning and Mii modules to demonstrate PwC’s end-to-end Digital Operations solution. Additionally, we have integrated SAP Ariba into the solution to show a practical way of leveraging the strengths of SAP Ariba and S/4 HANA for procurement.
As an Oracle Platinum Partner and Global Cloud Elite, PwC is leading the way in delivering predictable value with Oracle integrated solutions.
Building on our successful relationship, PwC’s Digital Operations preconfigured Oracle Cloud system provides pre-built, ready-to-deploy supply chain and manufacturing use cases to demonstrate how PwC and Oracle can best support planning and IoT-based analytics in manufacturing.
PwC and Microsoft work together to foster innovation, empower organizations and unlock the potential to overcome the world’s most important challenges.
Within Digital Operations, we have teamed up with Microsoft to deliver on this commitment. PwC’s Supply Chain Intelligence and Factory Intelligence tools are built on the Microsoft Azure platform. We are the leading partner leveraging Azure for manufacturing-related tools.
Register for the PwC Oracle webcast replay to hear how we are helping clients maintain operational stability and protect their supply chain during times of disruption.