Cloud isn’t a nice to have, it’s a must-have for every bank. The question is how to get from where you are, to where you need to be—as quickly as possible.
That’s where PwC’s Industry Cloud for Banking and Microsoft’s Cloud for Financial Services can help. PwC’s financial services expertise combined with Microsoft’s secure and flexible technology help your company modernize operations and strengthen security while exceeding customer’s expectations. This is the future of banking, delivered today.
Combine intelligent onboarding, customer behaviors and buying trends to deliver personalized offerings at any time over any device while creating a seamless flow of data between digital and physical channels.
Use AI-driven systems to quickly vet routine payment and transfer requests, freeing your team to investigate more serious fraud attempts.
Take your bank branchless
Provide customers with conveniences like modern account management, digitizing loan processes and secure account on-boarding wherever they are.
“The breadth of expertise and knowledge that both ACTS and PwC possess will allow them to deliver increasing value to clients and further PwC’s position in the cloud business.”
- John Crowley
EVP and CIO, Fidelity National Financial Inc.
“Together with PwC and Microsoft we created a dedicated customer-centric organization. We’re meeting our customers’ changing needs and equipping our sales team with deeper insights. 79% of sales have identified better prospects and 69% identified new customers through these insights.”
- David Steward
Group Chief Operating Officer, Wesleyan
“Microsoft Cloud for Financial Services provides a platform for our customers and partners to accelerate innovation and drive sustainable growth. This exciting collaboration with PwC breaks new ground, combining the right capabilities and expertise to help financial institutions speed time to value and address the most urgent challenges facing the industry today.”
- Bill Borden
Corporate Vice President Worldwide Financial Services, Microsoft
PwC Industry Cloud for Banking, built on Microsoft's Cloud for Financial Services, can help deliver differentiated customer touchpoints, ultimately helping you increase business value.
Create personalized offerings based on the unique product and solutions you offer. Target customers with recommendations from account opening to advanced payment solutions, and do it across banking channels, from the web to mobile to call centers.
Enhance customer experience with an intelligent platform to help manage payments in real time using the method that is most convenient and cost-effective. Identify cross-sell opportunities by using advanced analytics that highlight customer behaviors.
Offer real-time views into all payment transactions so that your employees can track, identify problems and take appropriate action—helping to increase operational efficiencies and straight-through-processing (STP).
Move beyond chatbots and leverage intelligent AI to interact with customers and understand their behaviors, financial goals and purchasing trends. Offer highly relevant product recommendations based on a holistic view of your customers.
Develop a secure and seamless account onboarding experience from application completion through funding of their new account. Enhance customer privacy operations by giving them control over how their data is shared.