Manage costs

How do I improve our operational processes and get value out of our acquisitions?

To prepare for expansion, you should have a strategic approach to cost management and margin enhancement. Whether you’re growing within your market or improving operational performance, look to our Fit for Growth team. We’ll help you respond to changing healthcare market conditions, be more competitive, improve your operational processes, and align cost structures so you’re prepared for progress. Our Fit for Growth team focuses on more than cost reduction—we help you align your costs to support your strategy.

How PwC can help

Cost-cutting alone is no longer enough to propel organizations to sustained prosperity and growth. A strategic approach to streamline and transform your business will differentiate you from competitors and help exceed customers’ new expectations. A leaner organization frees up new opportunities to support your unique culture, capabilities and ambitions that drive performance.

Who we help

Our cost-management services benefit payors, providers and new entrants. We also work with research institutes, medical manufacturers, pharmacy providers, health services organizations and life sciences companies to achieve sustainable margin improvement for their organizations.

Client: Health system

Facing increasing pricing pressures, a large health system sought a deep evaluation of its cost structure to maintain strong future margin, create a cost-effective and value-based future state operating model and support its strategic vision.


  • Identified $500-700m of potential improvement opportunities.
  • Redesigned administrative functions to attain an estimated 30% ($300m) cost savings within 36 months.

Source: PwC Final Report 2014

Client: Academic medical center

An academic medical center recognized that upcoming reimbursement and regulatory reforms will necessitate more efficient operations to maintain success and support a healthy operating margin.


  • Identified targeted margin improvement goals including $270m in annual savings.
  • Recommended a new system-wide operating model for an additional $153m.
  • Redesigned clinical care delivery model by service line.

Source: PwC Final Report 2013

Contact us

Anil Kaul
Tel: +1 (312) 298 4926

Nikki Parham
Tel: +1 (214) 808 5463

Ginger L Pilgrim
Tel: +1 (901) 619 8901