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CLIENT
INDUSTRY
Technology, media, and telecommunications
FEATURING
SAP
AWS
99%
built-in compliance; accounting and trade rules are part of the process, not an afterthought
9.5%
less spend per unit; better buying decisions and tighter control over materials made it happen
71%
supplier processes, automated; no more manual work across most Tier 2 operations
PwC connected finance, tax, and supply chain on one SAP platform so Amazon can move faster, see clearer, and stay in sync worldwide
Interview with
Antonio Com
Head of Amazon Leo Infrastructure Finance
Amazon
What sparked the need for change?
“As Leo scaled, we needed a better way to manage materials. Too many suppliers. Too many disconnected processes. And way too many manual steps just to answer simple questions: What do we have? Where is it? What did it cost? That doesn’t work when you’re trying to move fast and build at scale. We needed a model that gave us control, clarity, and the ability to scale with confidence.”
What solution did the teams unlock by working together?
“We launched Project Eos to solve a complex problem: how to manage raw materials that we technically own but are physically held by suppliers and manufacturers all over the world. That takes more than just a system. It takes alignment. PwC helped bring together finance, supply chain, tax, and global trade to design the overall operating model. That meant getting agreement on how materials would be tracked, who’s responsible at each step, how we account for them, and how we can stay compliant globally. SAP RISE on AWS gave us the tech to tie it all together. But the real value? Building a repeatable approach we can use in other Amazon businesses facing similar supply chain challenges.”
Where did tech innovation meet human ingenuity?
“We had the tech—SAP RISE on AWS plus integrations with Oracle and Marvell. But rolling it out across Leo wasn’t just flipping a switch. The real breakthrough was how the teams worked together. PwC helped us move fast and with purpose—mapping what we had, defining what needed to change, and making sure everyone who’d use the system had a say in how it worked. We had to make tough calls like when materials change hands, how we track parts through production, and how to scale it as we grow. That mix of smart tech and shared input got us live in just over 10 months—and ready to keep going.”
What was the real-world impact of approaching things differently?
“This project changed how we manage materials. With the consignment model, we now own key components—like semiconductor wafers that can power our satellite systems—even while they’re held by suppliers. That meant we needed a smarter way to track ownership, manage risk, and stay compliant across borders. SAP RISE gave us real-time visibility. But the real shift came from rethinking how the process worked. PwC helped us redesign how inventory gets recorded, when ownership changes hands and how tax and trade rules apply. Before, it could take days to reconcile materials or respond to audits. Now it’s built into the system. And once other Amazon teams saw that, they wanted in. What started as a one-off fix is now a model other businesses can use to run leaner, with more control.”
“We needed more than visibility—we needed control. PwC helped us redesign the way we manage materials, align finance with operations, and build a model that’s scalable and built to last.”
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