Automation
Automation’s promise is not about replacing people. It’s about using technology to streamline and automate tedious manual work so human experts have more time to solve business problems. It’s empowering people with tech skills so they can automate data-handling tasks themselves, freeing up time to focus on more creative and valuable work. Employee engagement, productivity and creativity skyrocket — and everybody wins. In fact, many leaders now see automation as a path to growth.
What it means for employees and the business
When the people who use custom tech tools to enhance their day-to-day work are also the architects of those tools, there are no limits. We call this approach citizen-led innovation because leaders invest in upskilling programs and encourage employees to take their newfound knowledge and run with it. Once these digitally upskilled employees get a taste of what’s possible, they keep finding ways to apply technology to new and different challenges — then share those solutions with colleagues in every function to streamline processes in finance, tax and even the financial statement audit.
See how automation and upskilling go hand in hand and are turning today’s ideas into tomorrow’s solutions:
Upskilling that works
Learn about citizen-led innovation and why a people-led approach brings results
Building a better audit, one bot at a time
See how we’re using audit technology and digital skills to innovate
How tech helps us drive trust
PwC Trust Solutions leaders Wes Bricker and Kathryn Kaminsky on how automation benefits corporate reporting
How companies are realizing value
What happens when you invest in automation and digitally upskill your employees? At PwC, our people built thousands of digital assets and put them to work every day, automating 6.5 million hours of what used to be manual tasks. We’ve also taken what we’ve learned through our digital transformation and are helping others do the same through a suite of solutions including our ProEdge and Digital on Demand solutions.
Hear how PwC embraced people-led automation to transform our business:
Digital transformation case study
PwC's digital transformation changed the course of the firm and our people
Boston Scientific case study
Boston Scientific boosts efficiency and job satisfaction with robotic process automation
Data management case study
Automating revenue recast helps a technology leader beat the clock
How can we help you do the same:
ProEdge
Explore the revolutionary way to digitally upskill your people and transform your business.
ProEdge, A PwC Product
Digital on Demand
See how this marketplace of curated digital assets can help accelerate your finance transformation.
Digital on Demand, A PwC Product
