PwC recognized for scaling AI with agent OS

PwC has been named a 2026 CIO 100 Award winner for our work in developing and deploying agent OS, our enterprise operating system designed to bring structure, governance and scalability to AI agents. For more than 40 years, the CIO 100 Awards have recognized organizations that go beyond innovation to deliver measurable business outcomes, from operational efficiency to long-term growth and competitiveness.

As organizations accelerate adoption of agentic AI, many are encountering a new layer of complexity: how to move from fragmented pilots to coordinated, production-grade multi-agent systems that can be trusted to operate at scale. Our agent OS was built to address this challenge head-on.

Rather than introducing another standalone tool, agent OS acts as a unifying control plane. It enables teams to design, orchestrate, monitor and continuously improve AI agents across cloud environments and platforms. By embedding governance, security and observability directly into workflows, it helps organizations scale AI and transform their businesses responsibly while maintaining consistency and control.

The impact is already clear. PwC has deployed thousands of agents across its business, accelerating delivery timelines and reducing manual effort. In complex enterprise workflows, agent OS is helping drive efficiency gains of up to 90% while improving quality and speed.

What differentiates agent OS is its focus on continuous improvement. With built-in monitoring and a patent-pending approach to automated defect detection and remediation, it enables AI systems to learn from real-world usage and improve over time, turning scale into an advantage rather than a risk.

This recognition underscores a broader shift: organizations that succeed with AI will not be those experimenting at the edges, but those building the capabilities to scale it responsibly across the enterprise to help drive true business reinvention with AI agents.

Learn more about the award here.