PwC’s AI Agent Survey
Explore PwC’s new survey on AI agents and their impact on enterprise strategy, automation and future-ready operations across industries.
The AI agent platform for enterprises
PwC’s agent OS
Orchestrate, integrate and govern AI agents across applications and platforms
AI agents are quickly becoming a top investment priority across corporate America. In fact, 88% of executives say that their team or business function plans to increase AI-related budgets in the next 12 months due to agentic AI. These budgets are surging because AI agents can act autonomously, reason intelligently and even come up with new solutions — automating or augmenting more and more everyday business activities.
But a single agent typically does only a single, narrow task. To create value that moves the needle, you need to connect agents into workflows, combine them with your people into teams and integrate them with your enterprise systems. PwC’s agent OS is the unified platform for you to orchestrate multiple AI agents — even ones from different vendors — into workflows and enterprise-wide processes, with oversight built in. You can then solve complex challenges, fast: serve customers, improve pricing and marketing, develop software, monitor supply chains, onboard employees, streamline procurement, transform the finance function and more.
Recent enhancements
- Agent Powered Performance is now available enabling AI agents to identify performance gaps, simulate strategies, and take action to drive measurable outcomes.
- Agent OS now includes support for Model Context Protocol (MCP), allowing secure, standardized access to enterprise tools and data with reusable connections and built-in governance.
%
of executives in companies that have adopted AI agents say that they’re redesigning processes around AI agents.
%
of executives agree that their operating model will be unrecognizable in two years because of AI agents.
%
of those adopting AI agents say that they’re delivering measurable value through increased productivity.
What PwC’s agent OS delivers for you
Whatever department you're in, agent OS can be your command center, enabling you to accelerate AI value while managing risks and costs.
How agent OS delivers outcomes in weeks — not years
If your tech stack is ready, agent OS can deliver results in as little as 30 days or less — ten times faster than other approaches to building multi-agent models. Benefits come quickly, because agent OS offers an easy-to-use platform that enables rapid scale and adds another layer of intelligence: yours. With agent OS, you have the power to orchestrate your current and future AI agents into the solutions that you choose or create. And if your tech stack isn’t AI ready, no worries: You can still achieve value quickly through low-risk pilots while you implement or upgrade ERP or cloud systems and modernize data and controls as needed.
- It’s easy to use
- Combine bites into meals
- Your work is reusable
- Integrate major vendors, platforms and enterprise systems
- Enable more secure access to tools and data
- Input natural language and real-time data
- Trust and compliance are built in
It’s easy to use
Not a programmer? No problem. Agent OS lets you drag and drop agents into workflows — or create new, fit-for purpose agents. If you are a software engineer, agent OS gives you access to code and software development kits.
Agent OS: Your questions, answered
How is agent OS different from GenAI chatbots?
Unlike integrated tools or chatbots that support specific tasks, agent OS is built to reshape operations at scale. It enables you to give all your people task-specific AI coworkers embedded into their workflows — with each agent automating work, handing off tasks to other agents and constantly communicating with their human teammates.
What is agent OS’s business value?
Agent OS can reduce manual efforts by several orders of magnitude as you deploy agentic workflows against common, repetitive tasks. It lets you go beyond simple automation too, creating processes around AI agents that think, act, and improve over time.
How will agent OS impact our workforce?
As agent OS enables agents to execute more tasks behind the scenes, your workforce’s capacity can surge, especially for strategic and creative work. But people will need new skills, like how to give agents instructions and context, how to evaluate AI outputs (rather than assuming their correctness) and how AI can transform current processes.
How will agent OS add value to the AI solutions we already have?
A lot of AI stops at point or siloed solutions. Agent OS lets you connect those solutions and build and manage bigger ones: multi-agent workflows that span multiple business processes. When you automate entire workflows with agent OS — not just individual tasks — you can reduce manual effort by up to 95%.
Explore the latest news on AI agents from PwC
PwC Unveils Agent Powered Performance
AI-powered performance engine from PwC unlocks new value through agentic AI, enabling continuous business improvement.
PwC adds support for Model Context Protocol in agent OS
Today, PwC is announcing support for the Model Context Protocol in PwC’s agent OS—unlocking a secure, scalable way for AI agents to access the tools and data they need to act.
AI agents can reimagine the future of work, your workforce and workers
AI is reshaping work—faster than ever. Discover how AI agents redefine workforce strategy, business models, and competitive advantage. Are you ready?
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