It’s not an exaggeration, but a demonstrable fact: artificial intelligence (AI) and analytics are transforming how business does business. From back office automation to front office transformation, from changed skills, cultures and ways of working to new go-to-market strategies and business models, AI is everywhere.
When a set of technology tools can do so much — and requires so much organizational change — it can be hard to know what goals to set and what paths to take or accelerate. Many companies today are still prioritizing AI’s “traditional” role: to make operations more efficient and productive. The majority report that these efforts are paying off. But in a sign of AI’s maturity, over two-thirds report benefits today from AI initiatives to improve the customer experience. Roughly half are seeing payoffs from AI to drive innovation, revenue growth, cost savings, better decision-making, employee training and risk management.
Yet for many executives who aren’t AI specialists, key questions remain: How does AI work, exactly — and what kind of work can it do? How can you make your AI more trustworthy, so that it helps you make decisions that are both accurate and fair? What AI priorities are companies across the US setting? Read on to find out the answers.
Learn about nine types of AI and what they can do for your company.
Why it happens and how to build trust in AI.
How to navigate the top AI trends facing your business.
As AI becomes integrated in more business processes, it’s even more important to get it right — and it’s every executive’s responsibility. Challenges include allocating resources and making acquisitions wisely, taking measures to scale up AI (and achieve greater return on investment), controlling risks and building an AI-ready organization. With those challenges addressed, your odds rise of becoming — and remaining — an AI leader.
What it takes to scale AI across your business.
Extracting value when acquiring AI companies.
Top industry findings from our annual survey.
AI isn’t easy, but PwC’s globally recognized AI capabilities — most recently ranked as a leader in The Forrester Wave™: AI Consultancies, Q1 2021 rankings — are helping many companies get it right. Our experienced team and ready-to-go digital accelerators are helping companies with key analytics and AI challenges: developing and assessing strategy, enhancing and monetizing data sets, upskilling talent, building an AI-ready operational model and culture, upgrading technology, creating and maintaining AI models, optimizing potential acquisition strategies and establishing governance and managing risks.
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