We design applications that users want to use.

Application UI/UX design

test with image

Overview

User experience isn't a design phase—it's the product. When interfaces are confusing, inaccessible, or inconsistent, users leave and support costs rise. We bring a research-driven approach that connects user behavior to design decisions, then assesses them through prototyping and testing before code gets written. Working alongside your product, engineering, and compliance teams, we build experiences that increase engagement, reduce rework, and meet accessibility requirements from the start.


Market trends

30%

of application abandonment stems from poor UI/UX and inaccessible experiences, affecting user retention and conversion

PwC Accessibility & Inclusive Design 2025 Report
50%

potential for faster cycle times reported by companies using AI, fast-tracking feature deployment and easing backlog strain

Source https://www.pwc.com/us/en/tech-effect/cloud/cloud-ai-business-survey.html
20-50%

faster software development with AI—accelerating user stories, test cases, code generation, delivery, and agile workflows

Source https://www.pwc.com/us/en/tech-effect/ai-analytics/generative-ai-for-software-development.html
52%

of consumers stop using a brand after a bad experience

Source https://www.pwc.com/us/en/services/consulting/business-transformation/library/2025-customer-experience-survey.html

Capabilities

User research that drives design

Design decisions based on assumptions can fail in production, where fixes are expensive. We use ethnographic studies, preference testing, and usability reviews to understand what users need and what gets in their way. This evidence-based approach helps teams prioritize the right features, improve adoption, and reduce drop-off where it matters most.

Wireframing and iterative prototyping

Static mockups don’t always reveal usability issues. We use AI-native design tools to create functional prototypes that simulate real workflows and data interactions—often in hours rather than weeks. Teams can assess concepts with stakeholders and users before writing production code, reducing ambiguity, shortening feedback loops, and cutting downstream rework.

Inclusive and accessible design standards

Accessibility isn’t a compliance checkbox—it’s a design requirement that affects reach, usability, and legal risk. We embed WCAG 2.1 AA standards and mobile accessibility guidelines into research, interaction patterns, and development workflows from the start. You get experiences that work for more users, meet regulatory expectations, and avoid expensive retrofitting later.

Integrated AI-native usability testing

Usability testing at launch is often too late. We embed continuous validation throughout development, combining live user sessions with AI analysis of recordings, behavioral telemetry, and feedback data. This surfaces usability issues and optimization opportunities for each sprint, so teams can address them before release and reduce post-launch friction.

AI-powered design acceleration

Design-to-code handoffs are where projects often lose time and introduce errors. We use AI-enabled accelerators to generate UI components, wireframes, and test cases at speed—reducing conversion time by up to 30% in some environments. Automated testing and compliance checks start in the first sprint, not after teams reach code complete.

Developer handoff and scalable design systems

The gap between design and development can create inconsistencies and delays. We use modern design-to-code workflows to translate design artifacts into production-ready UI components and starter code. Combined with scalable design systems and reusable component libraries, this approach can improve developer productivity, reduce interpretation errors, and deliver consistent experiences across applications.


Insights


Good design meets users where they are, however they interact. Accessibility and inclusivity are part of getting it right from the start. It’s also about intentionally guiding users through the journey, grounded in a clear understanding of the outcomes we want to drive, and making that a core design principle. We bring the research, testing, and expertise to help you build experiences that work for everyone, with less rework and more confidence.

Meghna ShahPrincipal, PwC US

Case studies


Contact us

Tim Mattix

Product and Platform Engineering Leader, PwC US

Scott Petry

Principal, Cloud & Digital, PwC US

Brian Shanberg

Principal, Technology, Media and Telecommunications, PwC US

Meghna Shah

Principal, PwC US

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