Internal & External Investigations

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Corporate crime can strike any entity. Be ready.

Whether the investigation is driven by an internal trigger such as a whistleblower hotline report or an external trigger like a subpoena, the thoroughness and quality of your investigation can affect everything that happens next.

PwC’s Global Investigations & Forensic team combines investigative experience and advanced technology with industry and regulatory knowledge to assist clients and their counsel during investigations — to help shape and execute on the investigative strategy and develop remediation plans. We advise clients on industry-leading practices to tailor investigative/forensic responses to the contours of specific business threats, balancing necessary corporate governance with fewer disruptions to day-to-day operations.

We understand the importance of reacting quickly and confidently to a crisis and are equipped to assist you with a broad range of investigatory matters, including but not limited to:

  • Inquiries from regulators such as SEC, DOJ, CFTC, FTC, or OIG
  • Cross-border and multi-jurisdictional investigations and regulatory responses
  • Forensic data collection, processing and storage
  • Internal investigations arising from whistleblower allegations or other origins
  • Fraud and abuse, including non-compliance with regulatory or contract requirements
  • Revenue recognition and financial statement fraud
  • Employee misconduct and HR investigations
  • Anti-bribery and anti-corruption matters
  • Competition and antitrust matters
  • Integrity due diligence and intelligence assessments
  • Asset tracing
  • Disruptive trading and stock market manipulation
  • Profitability and disgorgement calculations
  • Blockchain forensics for digital assets
  • Third-party audits and investigations
  • Sustainability related matters, including supply chain tracing, forced labor, and human rights

41% of respondents experienced fraud, corruption, or other economic/financial crime in the past 24 months in their country.

PwC’s Global Economic Crime and Fraud Survey, June 2024

Global forensics presence – We can come to where you need us

Our multidisciplinary team includes seasoned forensic investigators, technologists, and former law enforcement officials from agencies such as the U.S. Attorney’s Offices, FBI, Secret Service, IRS, and DOJ, each with thorough global experience in managing high-profile investigations across both public and private sectors.

Our team understands when moments matter and stands ready to mobilize on the same day. Leveraging industry-leading technology and digital forensic laboratories situated around the globe, our specialists — keenly familiar with data privacy and protection — can effectively identify, preserve, analyze, and process a wide range of electronic information for computer forensics and cybercrime investigations. We also act as trusted advisors for complex eDiscovery matters, providing end-to-end support from global data collection and processing through review, production, and project management, each under strict chain-of-custody protocols.


Benefit from an on-call investigations arrangement with PwC

We bring deep experience in designing, building, and enhancing agile, co-sourced investigative functions that can flex to meet the evolving needs of your organization. Our approach reflects the critical requirements for a successful, trusted investigative partnership model.

Benefits include:

  • Scalable expertise on demand: Seamlessly augment your in-house investigative capabilities with PwC specialists, available when and where you need them.
  • Global reach, local insight: Leverage PwC’s network of 3,000+ investigations and forensics professionals worldwide, ready to mobilize quickly to help address issues across jurisdictions and industries.
  • Tech-enabled forensics: Access our holistic suite of advanced digital solutions, enabled by forensics labs, AI-driven analytics, and industry-leading technologies that accelerate investigations and provide actionable insights.
  • Holistic eDiscovery and data services: Benefit from integrated global support in e-discovery, data collection, processing, review and production, backed by strategic advisory tailored to your matter.
  • Corporate intelligence and risk insight: Draw on our thorough international network, providing actionable intelligence, source-based insights, and risk assessments to support informed decision-making.

PwC's investigations framework

Have you evaluated your investigations function to confirm it is operating effectively and aligned to your risk profile? Is it reinforcing an ethical culture, meeting regulatory expectations, and supporting strong corporate citizenship?

Our investigations framework identifies gaps between your current and preferred state and translates into clear, actionable steps. We can help you:

  • Gain a forward-looking assessment with insights that helps drive confident decisions
  • Leverage industry-leading, technology-enabled solutions
  • Benchmark against industry-leading practices and peers
  • Focus human and financial resources so you can achieve effective results

Our approach is pragmatic and defensible, careful not to over- or under-investigate.

Our methodology is informed by decades of experience in this space and considers global regulatory guidance regarding conducting effective investigations.

Step-by-step collaboration and tech-enabled process, workflow, and insights

Issue intake and escalation Investigation, planning, and execution Communication and reporting Action and discipline Remediation and Improvement
  • Technology-enabled intake and case workflow
  • Initial evaluation/ triage, intake of whistleblower tips, project cost review, and contractor compliance
  • Follow-the-sun model to provide support 24 hours a day / 7 days a week, with local in-country resources
  • Initial investigation plan developed, including initial procedures
  • Plan tailored to discussion and feedback
  • PwC forensics resource/SMS assigned based on required skill sets for the matter
  • Consistent documentation and communication of results
  • Defined milestones and triggers to make investigative decisions
  • Dashboard reporting with trend and risk analysis
  • Support strategic efforts to follow policies and procedures for administering prompt and consistent discipline
  • Root cause analysis to effectively remediate
  • Self-review over investigation process for continued improvement

Contact us

Ryan Murphy

Ryan Murphy

Partner, Global Investigations & Forensics Leader, PwC US