How Workday transforms healthcare supply chains with data-driven insights

  • Blog
  • August 21, 2025

Win Fisher

Principal, PwC US

Dipak Pandya

Principal, Workday Healthcare Transformation, PwC US

Instinct is often the only option when time and tools fall short

In healthcare supply chains, every decision can impact patient care. But with teams stretched thin, juggling aging systems, constant backorders and rising expectations — it’s no surprise that many supply chain professionals lean on instinct. There simply isn’t time to dig through data or build reports from scratch.

The challenge? Without real-time visibility into inventory, demand and supplier performance, reactive decisions can lead to shortages, waste and rising costs. To move from survival mode to strategic impact, healthcare supply chain teams should have tools that can meet them where they are — fast, reliable, and built for action.

  • When real-time data isn’t easily accessible, the impact can add up: Stock shortages and inefficiencies that can lead to possible delays in critical patient care

  • Excess inventory waste: Driving up costs and straining budgets 

  • Disruptions due to supply chain volatility: Making it harder to anticipate and respond to challenges.

And with the added pressure of global trade dynamics — like shifting tariffs — supply chain decisions are more complex and time-sensitive than ever. These external factors can significantly impact availability, cost and procurement planning, making real-time data not just helpful, but essential.

In an environment where agility and precision are often crucial, guesswork is no longer an option. Healthcare providers should adopt structured, technology-driven approaches to help confirm the necessary supplies are in the ideal place at the desired time.

Workday and PwC for a smarter, data-driven supply chain

By implementing Workday’s cloud-based supply chain platform — with PwC’s strategic guidance —healthcare organizations can replace -instinct-driven decisions with real-time insights. This often means:

  • Better forecasting: Anticipating supply needs instead of reacting to shortages.

  • Automated inventory management: Maintaining the right stock levels without guesswork.

  • Seamless supplier integration: Improving procurement productivity and reducing delays. 

Key features driving supply chain transformation

Workday delivers real-time data and advanced analytics to redefine how healthcare supply chains operate. With PwC’s expertise, healthcare organizations can gain:

1. Real-time visibility and automated inventory management 

  • Track inventory across locations in real-time, including in-transit and allocated stock.

  • Automated restocking with AI-driven replenishment to help prevent shortages. 

  • Enhanced inventory levels using system-calculated reorder points.

2. Smarter supplier and contract management 

  • Seamlessly integrate with suppliers through Workday’s GHX connectors.

  • Improve procurement productivity with automated contract management. 

  • Reduce supply disruptions by forecasting supplier performance trends.

3. Mobile access for on-the-go decision-making 

  • Enable real-time updates on inventory levels and supplier orders.

  • Improve collaboration by giving staff access to supply chain data across departments.

Moving from reactionary to proactive

With Workday’s integrated supply chain solutions, healthcare providers no longer need to operate in the dark. PwC helps organizations implement and enhance these tools, helping usher in a seamless transition from reactive, gut-based decision-making to structured, data-driven strategies.

The potential results?

  • Reduced costs by eliminating waste and improving procurement productivity.

  • More reliable supply chains that help prevent disruptions in patient care. 

  • A future-ready approach that leverages AI for smarter, faster decision-making.

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Win Fisher

Principal, PwC US

Dipak Pandya

Principal, Workday Healthcare Transformation, PwC US

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