PwC introduces new AI capabilities in PwC One

Organizations have seen what AI can do. Now they're looking for ways to put it to work.

They're asking for experiences that reduce manual effort, connect the right information, and fit naturally into the way people already work.

That's the thinking behind the latest evolution of PwC One. This release introduces new capabilities across both the platform and specialized business workflows, helping organizations move more quickly from question to insight action.

New in PwC One

PwC One expands in two ways: new AI-enabled business workflows and new core platform experiences that make AI easier to use from day one.

AI-enabled business workflows

PwC One continues expanding AI into specialized business processes across Advisory and Assurance.

Greenhouse Gas (GHG) Emissions Navigator

Clients seeking assurance over their sustainability data often face the same challenge: emissions information scattered across spreadsheets, invoices, utility statements, and reports that are difficult to pull together.

GHG Emissions Navigator helps our teams work through this data more efficiently, transforming it into standardized analytics, reconciliations, and draft engagement documentation. By automating repetitive preparation — with our people guiding the process throughout — we can deliver assurance faster while surfacing the insights that help clients unlock real value.

Saratoga

Business leaders increasingly need faster, benchmark-backed insights to make workforce decisions, but traditional benchmarking often requires significant manual analysis before information becomes actionable.

Saratoga brings conversational AI to workforce benchmarking, allowing business leaders to ask natural-language questions, explore benchmark data more intuitively, and generate executive-ready insights across one of the industry's most comprehensive HR benchmarking datasets.  

New core platform features

Alongside new use cases, PwC One continues evolving the platform experience itself through two major enhancements.

Personalized Thought Leadership

Organizations rely on thought leadership to navigate increasingly complex business decisions, but static content often leaves the next question unanswered.

PwC produces trusted insights across industries, functions, and emerging business topics. The new capability transforms that content from static articles into an interactive experience that helps clients explore relevant insights, ask follow-up questions, understand implications for their organization, and connect directly to related PwC One workflows.

Improved User Onboarding

The best AI experiences create value from the very first interaction. Getting started with AI should be as intuitive as using it.

This release introduces:

- Explicit user personalization through conversational onboarding

- Contextual user tutorials that provide guidance as users explore the platform

 - Self-service user management that simplifies user provisioning and access management

Together, these capabilities reduce onboarding friction and help organizations get users productive faster while delivering a more personalized experience from day one.

Built for the way organizations work

Across every capability in this release, the objective is the same. Reduce the manual effort surrounding complex work. Bring trusted knowledge closer to the decisions people are already making. Create AI experiences that feel like a natural extension of how work gets done.

Whether modernizing controls testing, supporting sustainability assurance, improving workforce benchmarking, or transforming how users discover trusted insights, PwC One continues evolving toward a more connected experience where AI accelerates delivery while PwC professionals remain at the center of judgment, oversight, and client outcomes.

Continuing to evolve

This release represents another step in the evolution of PwC One.

We're already building the next set of PwC One capabilities to help organizations accelerate even more of the work that matters. As new use cases and platform capabilities continue to be introduced, PwC One will continue expanding how organizations access trusted knowledge, collaborate with PwC professionals, and embed AI into everyday business workflows.

Because the greatest value from AI doesn't come from generating more answers. It comes from helping people move from insight to action.

Interested in learning more?