Managed Review as a Service

Document Review and Fact Development

Challenge

Litigation and investigation activity, as well as data volumes and types, are on the rise. The prevailing market approach fails to optimize workflows and applies an overly mechanical approach to quality control that does not advance case strategy or understanding.

Solution

First-level review, second level/QC, and team lead support across all matter types. Leveraging technology and substantive insights are pillars in our delivery model.

• Investigations & Forensics
• Discovery as a Service

Challenge

State, federal, industry, and international notification regimes, as well as contractual obligations, create a potential need to assess a compromised dataset for Personal Information (PI) or business sensitive information and to notify impacted individuals.

Solution

Use AI to identify and extract PI in unstructured data and create a notification list with an experienced team. We coordinate closely with PwC Crisis Response, Forensic IR teams, and breach counsel.

• Crisis Management and Response
• Investigations & Forensics
• AI and Analytics - Generative AI

Challenge

Technology upgrades or compliance/remediation mandates require that organizations understand the contents of their contracts.

Solution

Coordinate closely with contract analytics teams to validate machine outputs and extract or abstract contract clauses; this enables our clients to manage risk and operate within company contracting frameworks.

• Legal Managed Services - Contracts

Challenge

Compliance with new and emerging privacy regulations require assessment of business relationships, practices, controls, and agreements.

Solution

Collaborate alongside PwC privacy experts to support privacy impact assessments, supplier processing activities assessments, and remediations involving privacy policies, procedures, and practices.

• Privacy Compliance

Challenge

The Financial Services industry requires particularized expertise to advance enforcement response or regulatory remediation exercises.

Solution

A large and experienced team working in close collaboration with subject-area and change remediation experts.

• Financial Services Risk and Regulatory Solutions

Challenge

Mass claims require careful assessment of high volumes of complex business documents. Mistakes in the review are costly for the claimant and business alike.

Solution

Assess and categorize materials for analysis as part of PwC’s Claims Managements Process.

• Claims Management

Challenge

Understanding the regulations that apply to a business is challenging with changes to scope and obligations domestically and globally.

Solution

Assess and parse regulations into actionable components to help facilitate compliance. We are accustomed to operating in client systems or complement PwC insight solutions.

Challenge

Transformation or remediation exercises may bring in scope large volumes of policies and controls that require assessment, drafting, or revisions.

Solution

Review, revise, or draft policies and controls at scale.

Challenge

Privacy regulations increasingly afford individuals the right to request copies of their data. That process requires sourcing, validating, and protecting data before granting access.

Solution

Review for data subject information that is in scope of the request and redaction of protected information. We integrate with technology accelerators to streamline the response.

Challenge

Business relationships create regulatory and operational risk. To manage the risk, it’s critical to have insight into counterparties.

Solution

Assess counterparties using public sources, compliance and proprietary platforms, and our risk questionnaire. Then make recommendations against defined criteria.

• Corporate Intelligence and Integrity Due Diligence
  

Challenge

When combining businesses or entering into joint endeavors, Legal departments require insight into regulatory frameworks and practices, contractual obligations, and other aspects of a target/partners compliance operations.

Solution

Review, categorize, and abstract contracts, policies/procedures, and other materials to promote risk clarity in business combination decision making.

• Deals Due Diligence

Challenge

Market authorities are increasingly scrutinizing business combinations. This implicates large data volumes with short deadlines.

Solution

Review for competitive and market information with large team operating in technology enhanced machine learning workflows.

• Deals