Financial Crimes Compliance Managed Services

We all have a role to play to mitigate financial crime

PwC collaborates with institutions to help protect the financial system from financial crime. With our industry knowledge, technological skill set and operational experience, we help our clients build trust in society by collaborating with them to fulfill their regulatory obligations.

We provide financial crime solutions using a Managed Services model built around cutting-edge technologies including data analytics, robotic process automation and artificial intelligence. PwC Managed Services is deeper than a traditional outsourcing relationship, providing complex, long-term solutions in areas that require human judgment and subject matter expertise.

Our services were developed to mitigate increasingly complex anti-financial crime regulations within financial institutions. These ever-expanding compliance structures and demand on resources become a distraction from the core business.

How we can help

We have invested in all aspects of our managed service offering: building scale in our global operations centers, upskilling our resources, developing our proprietary technology infrastructure. This capability is integrated into our broader financial crime advisory business, providing immediate access to our global network of financial crime specialists with deep regulatory and industry knowledge.

A scalable operating model that can be tailored to the unique financial crimes needs most pertinent to your organization. Quickly onboard capacity to yield high productivity, quality, and continuous improvement. Our model can be adapted to support your existing processes and technology needs and challenges.

PwC has a proven track record in standing up, delivering and optimizing financial crimes compliance operations, programs and processes to efficiently and cost-effectively meet evolving needs.

Access to extensive regulatory experience, enabling our clients to achieve goals while meeting compliance commitments.

PwC has invested in upskilling, training and certifying a delivery workforce with the requisite skills and experience to deliver on your needs as they evolve.

PwC tech-enabled solutions leverage technologies such as RPA, AI, and machine learning to help improve handle time, decrease the manual aspects of an investigation, reduce human error, and shift the focus to value-add activities.

Key benefits

  • Operational transformation
  • Focus on core business
  • Cost reduction
  • Capacity alignment with changing demands
  • New regulatory challenges addressed promptly
  • Service delivery improvements
  • Direct access to the latest technologies


Our managed services feature advanced technology that's built on practical operational and regulatory experience and integrated into a single highly automated platform.

This platform is modular and integrates a wide range of AI-driven automations. Depending on your business needs, these modules can be switched on or off as required and used as standalone solutions.

Contact us

Kristen Gaebel

Kristen Gaebel

Principal, Financial Crime Managed Services, PwC US

Vikas Agarwal

Vikas Agarwal

Financial Services Leader, Cyber, Risk & Regulatory, PwC US

Devesh Desai

Devesh Desai

Partner, Financial Crime Managed Services, PwC US

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