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HR Transformation

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Overview

Elevate HR from Function to Growth Engine

Is your HR team a strategic partner, fueling growth and driving success with future-ready skills? Employees are eager to upskill and embrace technologies like generative AI, because AI agents aren’t just the future – they're already on the job. But despite the momentum, many HR and business leaders haven’t made the strategic shifts needed to sustain that success. At PwC, we know that real transformation takes more than tools. It requires human-led, tech-powered leadership that aligns strategy, talent, and innovation to deliver business impact.


Market trends

79%

of executives say that AI agents are already being adopted in their companies.

Source https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-agent-survey.html
40%

But only 40% are using them in HR.

Source https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-agent-survey.html
Up to 50%

With a new, AI-enabled HR operating model, you can reduce human effort by 40% to 50% across HR.

Source https://www.pwc.com/us/en/tech-effect/ai-analytics/agentic-ai-in-hr.html

Capabilities

HR Strategy & Operations

A modern HR function goes beyond managing processes to focus on enabling business outcomes and workforce impact. By teaming with CHROs, we help streamline operations, strengthen HR strategy and evolve the operating model. The result is an HR function that’s efficient and digital — designed not only to support workforce transformation but to fuel long-term business growth. 

HR Managed Services

Having trouble juggling your HR operations? PwC's HR Managed Services provides tailored solutions to help streamline processes, enhance employee experience and secure compliance. Join forces with us to transform your HR operations and conquer your business goals. 


Insights


Because of HR’s function, roles and responsibilities, and its key position within an organization, it will be a critical player in driving a company’s new or refined strategy and ways of working over the next three years.

SourcePwC's Workforce Radar survey, April 2024

Contact us

Dave Eberhardt

Dave Eberhardt

Principal, Advisory, PwC US

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