Unlock effectiveness, enhance operations, anticipate change, and evolve with flexible delivery models uniquely tailored to your organization. Together with you, we align business and technology so you can fuel continuous evolution.
Workday Application Evolution Services
Overview
Discover how PwC can be your trusted managed services provider throughout your Workday transformation. The implementation is just the beginning, and we’re committed to providing ongoing support tailored to your unique requirements and business priorities. With more than a decade of experience within the Workday strategic alliance, we bring deep functional and technical expertise to help you continuously enhance and evolve your Workday investment.
Market trends
Capabilities
- Release Management
- Optimization
- Enhancement
- Tenant Health Assessments
- New Capability Deployment
Release Management
Keep pace with platform updates through structured, low-risk release planning and deployment. We coordinate testing, communications, readiness activities, and post-release support to help confirm each update is introduced smoothly and with minimal disruption.
Optimization
Improve performance, usability, and overall platform value through ongoing optimization. We identify opportunities to streamline configurations, refine processes, and enhance the user experience so your environment continues to support business goals efficiently and effectively.
Enhancement
Drive continuous improvement with enhancements that align to changing business needs. We help assess opportunities, prioritize initiatives, and implement meaningful updates that expand functionality, improve workflows, and increase the impact of your platform investment.
Tenant Health Assessments
Maintain a strong, scalable foundation with regular tenant health reviews. We evaluate key areas such as configuration, governance, adoption, and overall system performance to identify risks, uncover opportunities, and provide practical recommendations for improvement.
New Capability Deployment
Adopt new features with confidence and purpose. We support the evaluation, planning, and rollout of new capabilities to help your organization take advantage of innovation quickly and effectively, while promoting readiness, adoption, and measurable business value.
Use cases
When your Workday journey is just beginning, the real work starts. After go-live, organizations often struggle with stabilization, governance and release readiness. We help you reset your operating model, align ownership and prepare for biannual Workday releases—so you can move from reactive support to proactive value creation. The impact: Faster stabilization. Structured release management. Clear governance and accountability. And reduced disruption from twice-yearly updates.
Many organizations overspend on “keep-the-lights-on” support. We redesign your support model using flexible delivery pods, global capacity and targeted automation to help greatly reduce non-value-added work and align capacity to demand—so you can lower cost while improving resilience and responsiveness. The impact: Predictable budgeting. Reduced dependency on change orders. Flexible resourcing during peak demand. Improved service quality. And measurable cost efficiencies.
When your business strategy shifts, your platform should too. Workday evolves. Your business evolves. But they don’t always evolve together. We continuously assess configuration, integrations and business processes to confirm your technology aligns with new priorities—whether that’s expansion, compliance, workforce transformation or AI adoption. These efforts help improve system adoption and alignment to business strategy and produce faster execution of strategic initiatives while reducing technical debt.
Insights
Application Evolution Services isn’t about keeping the lights on. It’s about working shoulder to shoulder with you to stabilize, enhance and accelerate your Workday investment.
Scott ColePrincipal, PwC USCase studies
Recognition and awards
