Drive collaboration optimization through strategic planning, enablement, AI-powered productivity and secure migration.
Productivity suite deployment
Overview
PwC helps deliver end-to-end deployment, migration, and consolidation of productivity platforms such as Microsoft 365 and Google Workspace across commercial and regulated environments. With security, governance, and change management built in, we enable seamless transitions for M&A, tenant consolidations, and separations. Our scalable, AI-enabled approach helps accelerate adoption, reduces risk and IT overhead, and enhances collaboration across modern cloud ecosystems.
Market trends
Capabilities
- Readiness and optimization assessment
- Productivity suite enablement and migration
- Strategy and planning
- Guided Copilot coaching
Readiness and optimization assessment
We assess and strengthen readiness for modern work deployments, including M&A transitions, Windows 11 rollouts, and device standardization. Gaps across endpoint management, security, governance, operations, and user experience are identified and translated into a prioritized roadmap to help modernize devices, reduce disruption, and fast-track adoption.
Productivity suite enablement and migration
Enable secure, scalable migration to Microsoft 365 to help unify collaboration, retire legacy tools, and improve adoption. Working with your teams, we support tenant setup and consolidation and help execute end-to-end migration of users, devices, and content using proven methods. Change management, training, and security and compliance alignment are embedded throughout the transition to help reduce risk and support governance.
Strategy and planning
Define a practical roadmap for productivity and collaboration investments aligned to your business priorities, including a clear path to next-generation capabilities like Copilot. We help you make platform decisions, prioritize initiatives, and shape the target state, including opportunities to consolidate tools, strengthen GenAI readiness, and sequence investments around measurable outcomes.
Guided Copilot coaching
Accelerate Microsoft Copilot adoption and behavior change to support measurable productivity gains. Aligned to your business goals and tracked through clear metrics, our approach pairs targeted coaching with an adaptive adoption model that scales based on real Copilot usage. Teams also gain access to a curated library of time-saving use cases, including industry-specific prompt recommendations, to apply Copilot effectively and realize value faster.
Use cases
We helped a global manufacturer unify its digital workplace by consolidating multiple Microsoft 365 tenants and optimizing the underlying infrastructure. The program migrated 270+ TB across the M365 productivity suite, simplifying collaboration, boosting productivity, and reducing enterprise complexity. The client gained full ownership of its environment, improved security and compliance alignment, lowered operational costs, and accelerated adoption through coordinated migration and end-user enablement.
A leading healthcare provider needed to integrate an acquired Microsoft 365 tenant into its existing environment without disrupting critical hospital operations. We led the end-to-end M365 migration program, including cross-tenant asset migration, coordinated delivery across core workloads, and structured change management to drive user readiness and adoption. The result was a unified M365 environment supporting approximately 7,000 users with minimal service disruption. The consolidated tenant simplified collaboration, strengthened security and compliance alignment, and helped deliver a more consistent employee experience across the organization.
Insights
Moving to Microsoft 365 or Google Workspace touches everyone in the organization, especially during M&A or consolidation. The technology is only part of it. Security, compliance, and change management determine whether the transition sticks. We help clients bring all of that together, so productivity platforms become an asset from day one
Suzanne GeorgePrincipal and Offering Leader, PwC US
