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Business to business (B2B) and business to consumer (B2C) commerce is experiencing explosive growth and is on track to be $1.5T by 2021. Many organizations are actively looking to accelerate their digital commerce capabilities and are in various stages of planning their digital transformation journey.
PwC’s Agile Commerce powered by SAP Commerce Cloud is a highly effective solution that can significantly transform your front office. We provide a global accelerator to deliver customer engagement through the digital channel by focusing on digital marketing, ecommerce, and self-service capabilities for complex product and service offerings in an agile timeline.
As organizations are learning to navigate disruption, they are also learning to shift their business models from transaction driven to behavior driven.
You have an immediate need, we have the solution to help you get there.
Assess or define customer experience, operational, and technical capabilities needed to deliver engaging interactions that drive awareness, sales, and loyalty.
Define marketing and commerce solution architecture, develop implementation roadmap, select vendors, and identify operational change and readiness based on client and industry specific capabilities.
Deliver technology and business transformation by configuration or implementation of technology, systems integration, mobile development, process redesign, UX design, and change management.
Monitor business performance against strategic vision and goals to optimize ecommerce and marketing business. Perform systems administration, issue management and resolution, customer experience testing, and site enhancements.
Principal, SAP CX Competency, PwC US
Principal, US Cloud & Digital Sector Platform Leader, PwC US
Principal, PwC US