Transform consumer engagement and care management with Salesforce Health Cloud­

CRM designed for the healthcare industry

Salesforce Health Cloud is a leading global CRM platform tailored specifically for the healthcare industry, offering a complete view of the consumer, intelligent care management and connected, collaborative experiences.

Health Cloud can be integrated with other Salesforce Clouds to transform the way healthcare organizations interact with consumers across the entire relationship lifecycle.

Enable your future with Health Cloud and PwC

PwC has the experience to guide your Health Cloud implementation, whether you're upgrading from an existing Salesforce platform or migrating from a legacy system, to help you:

  • Streamline care coordination by putting every consumer at the center of the care system

  • Improve sales and retention of plan members and patients

  • Enhance services ranging from arming payer call center agents with care plan details to helping patients pre-register for upcoming in-patient procedures

  • Enable better health outcomes as measured by compliance with key wellness programs for patients (e.g., annual wellness checkups, prostate exams, mammography exams), HEDIS scores for payers and CMS Star ratings for providers

Health Cloud transformation with PwC Salesforce specialists

Using our proprietary toolkit developed in coordination with Salesforce, we can:


We'll investigate the key pain points in your current solution and solidify the goals of a Health Cloud implementation, while advising on the overall impact and complexity of migration.


As launch nears, we will partner with organizational change management teams to test the new solution and to provide training.


Based on the strategy work, we’ll create a detailed transformation roadmap and suggested implementation options.


Healthcare continues to evolve, as should your Health Cloud solution. We will stay close with your teams and continue to adapt to your needs.


Our team of specialists will execute on the roadmap. Healthcare organizations with a low complexity rating in the assessment can be up and running quickly on Health Cloud.

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Contact us

Reggie Walker

Reggie Walker

Partner, Global Salesforce Alliance and Competency Leader, PwC US

Adele Wentzel

Adele Wentzel

Principal, Cloud and Digital, PwC US