The AI-augmented CISO: An architect of digital trust

  • Publication
  • 8 minute read
  • May 27, 2025

How AI is redefining the CISO's role in building digital trust and driving enterprise transformation

The chief information security officer (CISO) has a new mandate in the age of AI. Digital transformation has already pushed cybersecurity from the back office to the boardroom. But 2025 has added an entirely new dimension: AI is now shaping both the threat landscape, attack vectors and the tools used to defend against it. The result? A redefined role for the CISO — one that balances technical oversight, business alignment and organizational resilience.

If you’re a tech CISO, this shift is especially critical. The velocity of product development, customer data dependencies and increasingly distributed cloud environments require security as scalable and programmatic as the technology stack it protects. AI can offer that scale — automating routine tasks, reducing human error and cutting through the noise of high-volume security alerts. It can empower teams to act faster, detecting and responding to threats in real time.

The vast majority of CISOs are actively exploring or deploying AI-driven security capabilities. According to PwC’s 2025 Global Digital Trust Insights, 78% of security executives have increased their investment in generative AI over the last year. And now agentic AI is seeing the next wave of buzz and investments.

59%

of organizations are already developing agentic AI applications, while 24% continue to evaluate risks and benefits.

Source: Cybersecurity Tribe

AI isn’t just an enhancement to cybersecurity — it’s fast becoming the foundation for defending at scale. As AI reshapes both threat and defense, you’ll need to learn how to wield it with precision — or risk being outmaneuvered.

"In the age of AI, the CISO is no longer just a gatekeeper — but the architect of digital trust. At Google, we're not just reacting to threats; we're proactively engineering intelligent, predictive security systems that scale with innovation and drive business forward."

Chris Corde, Head of Product and Security Operations at Google

AI helps cut through the noise

Cyber risk has become probabilistic, dynamic and business-critical. Legacy risk frameworks, which rely on historical patterns and linear scoring, struggle to keep up with today’s threats. An AI-enabled approach, by contrast, offers the ability to ingest massive volumes of threat telemetry, contextualize risk across environments and forecast impact with a speed and accuracy human analysts alone cannot match. Traditional, signature-based systems often miss novel threats or get buried in noise. AI excels at spotting complex attack patterns. It can parse complex vulnerability exploits, then provide actionable defense options. It’s like adding a tireless sentinel to the team — one that never sleeps and never loses focus.

AI can help tech CISOs:

  • Conduct predictive risk scoring
  • Surface high-impact vulnerabilities
  • Recommend prioritized mitigation based on business context

With cyber insurance costs rising and regulatory penalties escalating, risk-informed, AI-enabled decision-making has become essential. For tech companies pushing new code daily, AI’s ability to understand risk in context — whether it’s an unpatched container or a misconfigured CI/CD pipeline — can help identify and address vulnerabilities before they reach deployments. This kind of anticipatory insight can be a game changer when you’re under mounting pressure to safeguard operations while maintaining infrastructure resilience. By proactively spotting potential threats, AI doesn’t just support security — it can strengthen the entire foundation.

AI-driven threat intelligence and security operations

Attackers are scaling with generative AI by crafting hyper-realistic phishing lures, automating exploits and probing vulnerabilities around the clock. In fact, 67% of security leaders say generative AI has expanded their attack surface in the past year. The only viable response? Out-automate the attackers. Leading security platforms now use AI to automate threat detection, alert triage and incident investigation — this could create valuable force multipliers for tech companies with lean security operations teams and massive codebases.

Large language models (LLMs) can help your security operations centers (SOCs) automate:

  • Attack timeline creation
  • Threat actor attribution
  • Suggested containment and remediation workflows

This shift accelerates time-to-response, a top priority for more than a third of executives this year. Automation also enhances SOC efficiency and enables analysts to focus on high-value investigations. Companies that quantify their cyber risks can prioritize spending on the threats that matter most instead of just reacting to the latest headline. Only 21% of organizations typically allocate cyber budgets to their most critical risks. The rest risk overprotecting the wrong areas. AI can surface mismatches — like how a legacy system could account for a disproportionate share of your overall threat posture — and help justify realignment.

In a high-volume, high-noise threat environment, AI can become your SOC’s most trusted partner.

 

Preventing escalation and exercising good governance

Identity remains a central axis of attack. Privilege escalation, credential theft and lateral movement continue to drive a significant portion of breaches. Advancements in tech are making it easier for bad actors.

67%

of security leaders say generative AI expanded their attack surface. As organizations adopt more AI agents, APIs and third-party integrations, the attack surface for identity continues to grow exponentially.

AI is helping CISOs reimagine identity and access management (IAM) in three key ways.

  1. Behavioral analysis for anomaly detection: Spotting unusual access patterns, insider threats and credential misuse
  2. Machine identity governance: Managing API keys, service accounts, digital teammates and autonomous workloads
  3. Continuous access reviews: Dynamically adjusting permissions based on real-time activity and contextual risk

According to internal PwC analysis, identity threat detection and response (ITDR) is now a $13 billion market, reflecting the urgency across both human and machine actors. For tech companies relying on microservices and API-first architectures, machine identity governance isn’t a nice-to-have — it’s a core risk control. AI can help tame the compliance sprawl. It can translate logs into plain-language incident summaries for boards and regulators. It can build the bones of a breach report in minutes, leaving you free to focus on strategic response rather than scrambling over paperwork.

Cloud control and remediation

Cloud-native security is no longer niche — it’s foundational. The challenge for CISOs is visibility and control over ephemeral workloads, complex entitlements and decentralized data flows. As cloud infrastructure continues to evolve from an operational choice into a business imperative, organizations are deepening their reliance on it to run mission-critical functions. This shift brings new urgency to foundational cloud hygiene that proactively builds resilience with secure-by-design architectures, repeatable deployment patterns and governance frameworks that embed security at every layer of the tech stack. Mature cloud programs start with secure blueprints, implement policy-as-code and prioritize container scanning and threat detection before deployment even begins.

But building securely is only the beginning. Ongoing monitoring, rapid remediation and automated enforcement are what keep cloud environments defensible as they scale. Many organizations still struggle with log visibility, tool fragmentation and legacy infrastructure constraints — challenges that create blind spots and bottlenecks. With AI, your security team can continuously identify misconfigurations, assess entitlements and enforce controls through automated responses. These practices can help turn static security plans into dynamic, adaptive defense systems. By integrating AI into observability, response and compliance workflows, your organization can boost efficiency and help reduce the margin of error in fast-moving, distributed environments.

With the cloud becoming the backbone of business operations, AI-powered cloud security can help make sure agility doesn’t come at the cost of control — or compliance.

Agentic AI use cases for security

Agentic AI systems — autonomous entities that take actions independently — are entering the cyber domain. Use cases are in early stages but intriguing. Examples include:

  • Threat hunting agents: Continuously analyzing logs and telemetry for emerging patterns
  • Triage and response agents: Identify indicators of compromise and assist with remediation
  • Security validation bots: Simulating attack paths and testing controls
  • Fraud detection AI: Flagging behavioral anomalies in real-time transactions
  • Code-aware security bots: Identifying misconfigurations or insecure libraries during deployment

But their autonomy comes with risk. Agentic AI systems can enhance defense, but they could potentially be weaponized if improperly governed. They should be built with fail-safes, auditability and ethical constraints to help prevent them from becoming insider threats themselves. Agentic AI may become your most powerful teammate — or your biggest liability. Build it intentionally with proper governance in place.

Strategic considerations for CISOs

While the opportunities are immense, implementation requires strategy. Successful AI adoption in cybersecurity hinges on four foundational pillars.

These considerations can help you trade some late-night fire drills for proactive strategy sessions. So rather than spending every evening manually checking for threats, for instance, you could deploy an AI-driven system with tested guardrails in place to handle the first line of defense. The next morning, they might lead a meeting with business unit leaders about integrating security into a new product launch, informed by insights the AI provided about potential risks. In short, less scrambling, more planning. As CISO, you become not just the keeper of security but an enabler of business innovation — with AI as a force multiplier.

The bottom line

As AI transforms how enterprises operate, risk management, identity governance, threat detection and compliance all now sit under one evolving umbrella — AI-augmented security leadership that could serve as a strategic advantage.

What sets apart the forward-looking CISO is not just your use of AI, but how you deploy it with strategy, responsibility and agility. With the right investments and partnerships, you’re no longer just the guardian of infrastructure — you can be the architect of digital trust.

The AI-augmented CISO

An architect of digital trust

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Dallas Dolen

Dallas Dolen

Technology, Media and Telecommunications Industry Leader, PwC US

Lori Driscoll

Lori Driscoll

Technology, Media and Telecommunications US and Global Consulting Leader, PwC US

Conall Dempsey

Conall Dempsey

Technology, Media and Telecommunications Assurance Leader, PwC US

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Tiffany Chu

Technology, Media, and Telecommunications Tax Leader, PwC US

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