US Hospitality Directions: May 2025
PwC's near-term outlook for the US lodging sector explores the impact of policy and other macro-environmental factors on operating performance.
Consumer markets publications
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Wyndham boosts speed and service with AI agents
Wyndham used AI agents to cut brand review time by 94% and boost guest support, scaling smarter across global operations.
Fast food innovation is missing the point. Here’s what 5,500 customers say they actually want.
Our survey of 5,500 consumers reveals that in the quick service restaurant (QSR) industry, taste and location—not price—are primary drivers of customer choice.
Consumer markets accounting and reporting insights: April 2025
Consumer markets assurance insights is a quarterly summary for the consumer markets industry. It provides an overview of emerging economic, accounting, reporting and regulatory matters relevant to the industry.
Southwest Airlines: GenAI modernizes crew leave management system
Southwest used GenAI with PwC to modernize its crew management software—cutting planning time in half, reducing costs and accelerating transformation.
Revolutionizing corporate travel with blockchain
PwC, KAYAK & Blockskye transform corporate travel with blockchain, cutting costs, increasing transparency and streamlining booking.
Next in consumer markets workforce: Trends impacting labor in 2025
A workforce reckoning is underway in consumer markets as the labor market experiences transformative shifts.
PwC’s US Tariff Industry Analysis – Consumer Products
President Trump's policies and executive orders have significantly expanded the scope of products and countries subject to tariffs impacting the Consumer Products industry.
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