Stepping into a chief executive role for the first time is exhilarating. But the reality of leading an organization hits differently when you’re actually in the seat. In this article for Harvard Business Review, Paul Griggs, CEO of PwC US, and Paul Leinwand, Principal, Strategy&, outline four foundational areas and pivotal questions that can guide new leaders through their critical first 100 days.
Empower: Who will drive change from the trenches—coaching, empowering, and elevating their teams, as opposed to just managing spreadsheets and tracking metrics?
Broaden: Is my team inclusive of leaders who have different viewpoints?
Evolve: Do I have leaders on my team that will challenge old ways of thinking and drive towards the client outcomes for where the business is headed?
Signal: What signals am I sending to the organization and clients with my leadership choices?
Identify: Who are the most important stakeholders based on where the company is going, not where it’s been?
Clarity: Do your stakeholders have a clear understanding of what is known, uncertain, and still in progress?
Align: Who are the culture carriers in this organization? Are their voices involved early enough to build alignment, not just communicate decisions?
Measure: How are we measuring whether trust in leadership is growing or fading?
Impact: What actions can we take now that will drive immediate impact for where the organization is headed?
Unite: Is the organization currently clear about how it creates value?
Assess: Who has the insight and foresight to shape the vision—and how fast must we move to stay ahead?
Sustain: How are priorities being balanced to deliver results today while driving future growth?
Prioritize: In which areas can you truly move the business? (As opposed to letting what's most visible or urgent capture your attention.)
Commit: How will you plan to listen broadly enough to see the full picture—and how will you act boldly enough to shape it?
Navigate: How are you managing your time between reacting and leading — and what needs to shift?
Challenge: What are you concerned you might be missing and who will you trust to tell you the truth?
Are you showing up the way you intended—and would your team say the same?
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