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A point of view from PwC, with SAP and WalkMe

Why AI is changing the economics of transformation — and where value comes from now

  • Insight
  • 15 minute read
  • September 21, 2026

Key take aways

  • AI can accelerate technology deployment but shifts value creation to workforce readiness and adoption.

  • Successful transformation requires redesigning work and operating models around human-AI collaboration.

  • Addressing the workforce gap early can help mitigate adoption risks and unlock full AI potential.

As intelligent technology becomes embedded across the enterprise, value increasingly depends on how well an organization adapts the way work gets done. PwC, SAP and WalkMe explore how enterprise workforce transformation can help organizations align technology, the workforce and the operating model — embedding readiness and adoption into transformation from the start and continuing well beyond go-live. Download the paper to explore how organizations can enable their workforce to evolve with technology and realize sustained business outcomes.

Introducing Enterprise Workforce Transformation

A point of view from PwC, with SAP and WalkMe

(PDF of 351.58KB)

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Jose Moran Moya

Jose Moran Moya

Partner, PwC US

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Cydney Aiken

Cydney Aiken

Principal, PwC US

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Melanie Goulding

Melanie Goulding

Director, PwC US

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