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Cybersecurity Operations Managed Services

Robust cybersecurity operations solutions that provide security outcomes you can rely on


As companies accelerate digitization, many cyberdefense functions struggle to keep up. Cyber threats are constantly emerging and evolving, and your cyber team may lack the resources and know-how to best ward off attacks. Technology is crucial, but the vast array of available tools—and their interactions with each other—can be confusing. All this while your business’s needs and the regulatory landscape are constantly changing. If cyberdefense can’t keep pace, the business gets held back or worse, compromised.

PwC’s Cybersecurity Operations Managed Services model allows you to shift your focus from managing these operational challenges, to managing outcomes that enable the business’s strategic direction. PwC can assume operational responsibility for your cybersecurity functions, including the option to rebadge your existing cybersecurity team members as PwC employees.

Cybersecurity Operations Managed Services helps you meet challenges by:

Navigating a complex regulatory environment

Leverage thought leadership from PwC’s global network of cyber professionals to keep up with emerging business requirements.

Managing an extensive people function

Scale resources and expertise on demand to keep pace with the unpredictable adversary and evolving threatscape.

Keeping current with advancements in technology

Rationalize cyber tech to reduce inefficiencies and enhance transparency of performance.

Ongoing cost pressures

Stabilize cyber program costs with an approach that can provide significant savings.

Increase agility, at scale

Access to a variable workforce and flexible technology, supporting your dynamic business needs when and where you want it.

Security Operations Center Assessment

Detecting and responding to cyber threats is an ongoing evolution that requires Security Operations Centers to constantly monitor and make adjustments to their own approach. It is important to consider modernizing and maturing your capabilities. This quick assessment can provide you with guidance on areas to consider in your SOC modernization journey.

Take the assessment

Why Cybersecurity Operations Managed Services?

  • PwC is home to over 2,500 cyber professionals with deep cybersecurity subject matter expertise across the full breadth of cyber domains and technology. This means that those working on your cyber program will be at the forefront of the latest thinking and leading practices.

  • PwC has developed a model for delivering leading engineering and operations capabilities to our clients on a 24x7 basis through multiple acceleration centers.

  • PwC views our clients through the lens of a long-term relationship, aligning on where our clients want to be and supporting them through out their journey.

  • Our business transformation experience helps reduce disruption, allowing clients to focus on their priorities without distraction.
  • PwC has relationships with many of cyber’s core technology providers as well as access and insight into emerging technologies.

  • Our approach to continuous improvement includes a relentless focus on the automation of manual processes.

  • PwC has defined engagement success factors, valuable milestones and SLAs upfront.

  • PwC has fixed fee pricing model with monthly billing.

Our offerings

PwC’s Cybersecurity Operations Managed Services include scalable services in each of the following areas, together or separately. Taken together, our Outcome Sourcing solution allows you to increase outcomes and efficiencies:


Identity Governance & Administration / Access Management

PwC's Identity & Access Management (IAM) operational service provides day-to-day operational support to manage, control and certify user access across IAM capabilities. As part of this service, we also provide system stability and health monitoring, perform system enhancements, facilitate access certification campaigns and perform IAM reporting.

Privileged Access Management

PwC's Privileged Access Management (PAM) service supports the day-to-day operations of our clients' PAM solution and related capabilities. Our strong PAM specialists collaborate with our clients to run, maintain, monitor and continuously improve their capabilities across the enterprise.

Vulnerability Management

PwC’s Vulnerability Management (VM) operational service offers end-to-end management of a client's VM program including scanning, analysis, vulnerability prioritization, remediation assistance, reporting, metrics and technology maintenance. We bring value to this service by helping a client build a VM and governance program, along with performing technical integrations with various client systems (e.g., ITSM, CMDB, GRC, SIEM).

High-Volume Security Testing

PwC's High-Volume Security Testing services support the 24x7 delivery of technical security testing at scale. We use a globally consistent delivery model across: intake and scoping, test execution, reporting, QA and metrics and remediation support. We support a wide range of test types including penetration testing, code reviews and configuration reviews of infrastructure (internal and external), applications (web, mobile, thick), web services and IoT/OT.

Threat Detection & Response

PwC's Threat Detection & Response operational service provides 24x7 Level 1 (L1) - Level 3 (L3) monitoring and response operations, and technology engineering capabilities. This includes access to PwC's use case library and custom use case development.

High Volume Assessments

PwC’s High Volume Assessments operational service provides assessment-as-a-service completing large amounts of assessments (e.g. TPRM - Third Party Risk Management) per year on-time. Our operational capabilities reflect decades of cybersecurity and privacy experience and leverage a centralized, global service delivery model to provide quality with each assessment performed.


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Scott Gelber

Scott Gelber

Principal, Cybersecurity, Privacy & Forensics, PwC US

Chris O'Connor

Chris O'Connor

Managing Director, Cybersecurity, Privacy & Forensics, PwC US

Matt Decker

Matt Decker

Director, Cybersecurity, Privacy & Forensics, PwC US

Dean Spitzer

Dean Spitzer

Principal, Cyber, Risk & Regulatory, PwC US

Aidan Lynch

Aidan Lynch

Principal, Cybersecurity, Privacy & Forensics, PwC US

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