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Unlock specialized solutions for digital transformation, automation, and analytics

Property & Casualty Operations and Technology Solutions

Operations Strategy

Overview

We help clients increase the value of their technology investments beyond traditional support. Using proven accelerators and AI-driven automation, we continuously enhance system performance, stability, and scalability. Our proactive approach allows you to address issues before they impact your business. This continuous optimization keeps technology platforms aligned with evolving business goals, so your organization is better positioned for growth.

Market trends

40%

of insurance CEOs said their company won’t last another 10 years if the stay on their current path

Source https://www.pwc.com/gx/en/ceo-survey/2025/28th-ceo-survey.pdf
18%

of ops and supply chain leaders use AI in deeply integrated ways to drive decision-making or automation across the organization

Source https://www.pwc.com/us/en/services/consulting/supply-chain-operations/procurement-sourcing/cost-of-delay-in-operations-supply-chains.html

Capabilities

P&C Insurance Operations

We support property and casualty insurers in improving operations by automating underwriting, claims, policy issuance, and customer service. By leveraging advanced data analytics and digital transformation, we improve speed, accuracy, and efficiency across the value chain to deliver measurable operational impact.

Insurance Sector Technology - Guidewire

We help insurers implement, improve, and evolve their Guidewire platform to drive sustained business value. Our services span core system implementation and configuration, cloud transformation, and data and analytics. With AI-driven automation and deep expertise, we improve performance, increase operational agility, and enable continuous innovation aligned to business goals.

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Insights

Case studies

Related solutions

Field Service & Operations Operations Strategy  Sourcing & Procurement Supply Chain & Logistics

Recognition and awards

PwC named a Leader in ISG Provider Lens™ Guidewire Services Ecosystem 2025, recognized for platform expertise, cloud experience, and strategic innovation.

PwC honored as Leader and Star Performer in Everest Group’s 2024 PEAK Matrix® for Guidewire services due to certifications, successful implementations, and strategic investments.
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Contact us

Josh Knipp

P&C Operations and Tech Practice Leader, PwC US

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