Transform contract performance with technology-enabled modernization that speeds execution, strengthens defensibility, and drives enterprise value.

Contract Lifecycle Management (CLM) Modernization

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Overview

Outdated contract management can create friction across legal, sales, and procurement, increasing risk and inefficiency. We modernize the contract lifecycle end to end by redesigning processes, cutting manual effort, and strengthening compliance through AI-powered platforms. Our proven AI-enabled accelerators, paired with functional and industry specialists, fast-track adoption, unlock value, and build a resilient, efficient contract ecosystem.


Market trends

70%

of procurement processes are expected to be digitized by 2027

Source https://www.pwc.com/gx/en/services/consulting/digital-operations/digital-procurement-survey.html
1 in 2

companies plan to invest in upgrading or implementing a CLM tool in the next three years

Source https://www.pwc.com/gx/en/services/consulting/digital-operations/digital-procurement-survey.html
98%

of companies using AI and 96% using cloud say these technologies are somewhat or very effective in creating value

Source https://www.pwc.com/us/en/services/consulting/supply-chain-operations/library/digital-trends-operations-survey.html

Capabilities

CLM readiness and program strategy

We help set up your CLM program for success—building the business case and roadmap, supporting vendor selection and fit-gap assessments, and preparing the foundation with template, clause, and playbook harmonization. Our structured approach aligns stakeholders, reduces risk, and accelerates time to value from day one.

Contracting process optimization and transformation

From streamlining day-to-day contract workflows to designing and implementing global contracting operating models, we bring leading practices across every aspect of contract transformation. Backed by years of deep CLM platform expertise, we help translate what works into real, configurable requirements.

Accelerated design and implementation with Icertis and other CLM platforms

Fast-track CLM implementation with solutions built to scale globally. Through our global alliance with Icertis and relationships with more, we tailor implementations to your enterprise needs, embed AI to improve time to value, and drive adoption with our 30+ tool Accelerator Suite— supporting sustainable change for your business.

Human-centered change and training programs 

Lasting change starts with people, not platforms. We deliver tailored enablement programs, from train-the-trainer models and testing walkthroughs to persona-specific readiness campaigns, helping your teams to build capability, propel adoption, and lay foundations for change that lasts

Contract value realization services

We help your organization realize the full intended value of your contracts by mining contract portfolios to uncover savings and revenue recovery opportunities. Our teams find pricing and rebate leakage, missed entitlements, non-compliance, renewals, unfavorable payment terms and more—and take action to convert these findings into hard dollar savings.

Application and evolution services

After go-live, we help keep your CLM system stable, adopted, and continuously improving with flexible application services. Our team handles enhancements, configuration, integrations, and issue resolution—so you can stay focused on business outcomes without needing to hire or retain scarce CLM vendor-specific technical talent. 


Insights


Case studies


Contact us

Mike Lawley

Partner, Contract Lifecycle Modernization, PwC US

Seth Claus

Managing Director, Contract Lifecycle Management - Functional & Industry Technology, PwC US

Daniel I. Binder

Director, Alliance Client Relationship Executive, PwC US

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