Managing Third-Party Risk

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Transform third-party risk into a strategic advantage

Third-party risk is evolving faster than ever. Organizations are navigating increasing complexity, evolving risk landscapes, and the rapid adoption of AI across their third-party ecosystem. PwC helps organizations gain greater visibility, strengthen operational resilience, and make smarter risk decisions through modern, AI-enabled risk management.


Challenges we solve

Navigate complexity. Build resilience.

Today's third-party ecosystem is more interconnected, dynamic, and risk-intensive than ever before. Organizations must balance growth, resilience, and regulatory expectations while managing an expanding network of suppliers, vendors, distributors, affiliates, and AI-enabled service providers.

Organizations need a new approach to third-party risk management (TPRM)—one that is strategic, technology-enabled, and built for resilience. That's where PwC can help.

Our experience spans a broad range of industries, including financial services; technology, media, and telecommunications; industrial manufacturing; healthcare, pharmaceuticals, and life sciences; energy, power, and utilities; industrial products; and consumer markets.

Do more with less. Risk and compliance functions are under increasing pressure to reduce costs, improve efficiency, and demonstrate measurable business value. Organizations need new ways to leverage technology, automation, data, and AI to increase coverage without increasing overhead.

Manage an increasingly complex ecosystem. Organizations operate within increasingly interconnected third-party ecosystems, creating greater exposure to concentration risk, emerging threats, and operational disruption. To effectively manage this complexity, organizations need enhanced visibility, continuous monitoring, and a risk-based approach that enables them to identify dependencies, anticipate issues, and strengthen resilience across the third-party lifecycle.

Navigate the AI era. Organizations are rapidly adopting AI while also engaging with a growing number of AI-enabled third-parties. These technologies introduce new risks that existing governance frameworks were not designed to address, creating greater complexity across the third-party ecosystem.

What we do

Three ways PwC helps you manage third-party risk:

Modernize your program for what’s ahead

As third-party ecosystems grow in complexity, even well-established TPRM programs can benefit from a new perspective. PwC works with clients to assess where their program stands today, identify opportunities to strengthen it, and build a clear path forward, whether that means refining existing processes, integrating new technology, adding AI capabilities, or redesigning the operating model entirely.

Program assessment & benchmarking Program strategy & design
Evaluate your current program maturity against industry peers, regulatory expectations, and leading practices, giving you a clear, objective baseline and a prioritized roadmap for what to strengthen and why. Design and build a fit-for-purpose TPRM operating model tailored to your organization's risk profile, regulatory environment, and business objectives. Streamline and automate manual processes to improve efficiency, consistency, and scalability, creating a program that is resilient, defensible under regulatory scrutiny, and aligned to the risks that matter most to your business.
Change management & adoption
Support through every stage of the transition, from design through go-live and beyond, so changes take hold and adoption sticks.

The right tools, integrated and working for you

Effective TPRM isn't just about process – it's about having the right technology underneath it. PwC brings deep experience across the leading TPRM platforms, a strong network of data and intelligence partners, and the ability to layer AI capabilities on top of whatever stack you're running. The result is a program that's faster, more consistent, and better connected than what most organizations can build on their own.

Platform implementation & optimization Third-party intelligence integration
Provide platform guidance across leading TPRM solutions to help you select, implement, configure, integrate, and optimize the technology that best meets your business needs. Whether you're deploying a new platform or enhancing an existing one, we help you maximize the value of your technology investment. Connect your program to best-in-class external data providers for real-time signals across cyber, financial, operational, and geopolitical risk — giving your team richer context without adding manual research.
AI-assisted risk operations Agentic AI capabilities
Intelligent monitoring, automated questionnaire routing, and AI-driven risk scoring that reduce manual effort and improve coverage across your third-party population. AI agents that continuously monitor your third-party ecosystem, triage emerging risks, and surface exceptions, so your team spends time on judgment, not administration.

We operate your end-to-end third-party risk management program

PwC can operate your end-to-end third-party risk management program, seamlessly integrating our staff with your organization to manage the full third-party lifecycle—from intake, risk tiering, and due diligence to ongoing monitoring, issue management, and third-party offboarding. We combine market-leading TPRM technology, automation, and AI-enabled operations with experienced risk professionals to deliver scalable, efficient, and compliant program execution. Whether leveraging your existing platform or providing a technology-enabled managed service, we tailor our delivery model to align with your operating model, risk profile, regulatory requirements, and business objectives.

Accelerate third-party onboarding Intelligent third-party risk oversight
Accelerate third-party onboarding through AI-enabled automation, intelligent workflows, and risk-based decisioning that reduce cycle times without compromising governance or regulatory compliance. PwC helps organizations onboard vendors faster, enabling the business to launch products, support operations, and deliver value to internal and external customers with greater speed and confidence. Leverage AI-enabled, risk-tiered assessments, and continuous monitoring across your third-party ecosystem to identify cyber, financial, operational, compliance, anti-bribery and corruption, business continuity, disaster recovery, and emerging risks. Drive timely issue identification, remediation, and board-ready reporting through structured governance and real-time risk insights.
Customer risk response Continuous program optimization
Organize and manage inbound customer audit and risk assessment requests through a formal, technology-enabled program. Our approach is built around a library of standardized, approved responses that reduce burden on your team and accelerate turnaround time. Continuously optimize your TPRM program and technology platform through ongoing configuration, enhancements, AI-driven capabilities, regulatory updates, performance tuning, and proactive platform maintenance. We help ensure your program evolves with changing business priorities, emerging risks, and new technology capabilities to maximize long-term value.

Our managed services model is built to flex, from full program outsourcing to targeted operational support. Here's how an engagement takes shape:

STEP ONE

Assess & design

STEP TWO

Mobilize & integrate

STEP THREE

Operate

STEP FOUR

Continuously improve

We evaluate your current program maturity, identify gaps against your regulatory and business requirements, and co-design the target operating model, giving you a clear picture of where you are and a concrete plan for where you’re going. We stand up operations, connect with your existing technology stack, and onboard your third-party population, getting the program running without disrupting what's already working. PwC takes on day-to-day program execution, assessments, monitoring, reporting, and escalation, supported by AI-enabled tooling and human oversight at every critical decision point. We conduct regular program health reviews, benchmark against peers, and bring new capabilities forward as the risk and technology landscape evolves, so your program never stands still.

Why PwC

What sets us apart

Real, sustainable progress in TPRM happens when process, technology, and execution are addressed together, not in isolation. That’s how PwC is built to deliver.

By combining process optimization, automation, custom AI agents, and managed services, we help clients reduce the cost of operating their TPRM programs while increasing visibility, expanding risk coverage, and enhancing the effectiveness of risk management activities across the enterprise.

Many firms can help design a TPRM strategy or program; fewer can help operationalize it and deliver measurable results. PwC works alongside clients to implement, operate, and continuously improve their programs, providing support across governance, technology, and day-to-day execution. By combining advisory, implementation, and managed services capabilities, we help organizations turn strategy into action and achieve lasting business outcomes.

Technology should adapt to your program, not the other way around. PwC works across leading TPRM platforms and maintains strategic relationships with providers such as Aravo and ProcessUnity, bringing deep implementation, optimization, and integration experience. Combined with intelligence partners, including Black Kite and Supply Wisdom, we help clients build a connected, AI-enabled risk ecosystem that delivers greater visibility, efficiency, and resilience.

Backed by more than 15,000 risk professionals in the US and over 40,700 globally, our teams bring sector-specific regulatory expertise across financial services, healthcare, and critical infrastructure, with the delivery capacity to execute at the scale your program demands.

Thought leadership

Accelerating TPRM program value through technology-enabled execution

Accelerate TPRM program maturity through a leading technology-enabled managed services approach that combines AI-powered platforms, advanced analytics, and operational execution to deliver scalable third-party risk oversight that enables management to make informed decisions and better protect their companies from evolving third-party risks.

Learn more

From workflow to workforce - Where agentic AI solutions fit in modern TPRM programs

Explore how agentic AI embedded within TPRM workflows can help organizations accelerate risk oversight, reduce manual effort, and improve governance through scalable, audit-ready automation across the third-party risk lifecycle.

Explore now

Get started

Ready to Transform Your Third-Party Risk Program?

Whether you’re building a Third-Party Risk Management program from the ground up, modernizing an existing operating model, or looking for a managed services partner, PwC can help.

  • Schedule a TPRM strategy discussion
  • Contact our Third-Party Risk Management team

Do more with less. Risk and compliance functions are under increasing pressure to reduce costs, improve efficiency, and demonstrate measurable business value. Organizations need new ways to leverage technology, automation, data, and AI to increase coverage without increasing overhead.

Manage an increasingly complex ecosystem. Organizations operate within increasingly interconnected third-party ecosystems, creating greater exposure to concentration risk, emerging threats, and operational disruption. To effectively manage this complexity, organizations need enhanced visibility, continuous monitoring, and a risk-based approach that enables them to identify dependencies, anticipate issues, and strengthen resilience across the third-party lifecycle.

Navigate the AI era. Organizations are rapidly adopting AI while also engaging with a growing number of AI-enabled third-parties. These technologies introduce new risks that existing governance frameworks were not designed to address, creating greater complexity across the third-party ecosystem.

Contact us

Dean Spitzer

Dean Spitzer

Principal, PwC US

Kristen Gaebel

Kristen Gaebel

Principal, PwC US

Dennis Frio

Dennis Frio

Managing Director, PwC US

Andrew Namoury

Andrew Namoury

Principal, PwC US

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