Cloud Operations and Infrastructure Managed Services

With ever-evolving technological change and advancements, many companies struggle to streamline their operations and manage their risks; this can drive up costs and give competitors a greater advantage.

With Cloud Operations and Infrastructure Managed Services, we become an extension of your everyday operations, supporting your business ambitions and objectives.

Our team delivers cloud capabilities to efficiently support and simplify your operations through automation and continuous innovation. We also focus on enhancing stability, reducing costs and enabling compliance.

We have extensive experience in IT operations and transformation services, which we help implement as integral components of our managed services offering.

I/Paas, On-Prem, Cloud, Multi-Cloud and Hybrid Services

  • Holistic support for infrastructure, security and applications leveraging both onshore and offshore resources staffed in acceleration centers across the US and various international locations​
  • On-prem, cloud, multi-cloud and hybrid cloud services support includes monitoring and response with elevated L2/L3 support across all infrastructure, cloud support, network, security and applications​
  • Break/fix and minor enhancement capabilities across the entire IT environment and applications​

Low code/No code and Microservices

  • Manage AWS/Azure/GCP native applications and services
  • Manage break/fix and enhancing the infrastructure, monitoring performance and implementing security controls

Digital Workplace Services

  • Remote management of end user devices: laptops, desktops and virtual desktops
  • Support and management of M365 environments

Our Cloud Operations and Infrastructure Managed Services provide flexible support and operational services

We utilize cloud native monitoring services to help you increase the availability and performance of your cloud applications and services. Our tools provide a comprehensive solution for gathering, analyzing and responding to telemetry data from your cloud environment. This information enables you to evaluate the performance of your cloud applications and proactively detect any potential issues.

Our cloud automation services deliver cloud-based automation, operating system updates and configuration service that supports consistent management across cloud environments. It includes process automation, configuration management, update management, shared capabilities and heterogeneous features.

We help deploy and manage your resources, including creation, updates and deletions.

From connectivity and application protection to application delivery and network monitoring, our approach to cloud network management ensures your network infrastructure is robust and secure.

We utilize cloud native backup services to secure data and make it accessible in the cloud. Our services offer multiple components that can be tailored to meet specific backup needs, providing peace of mind.

Our cloud capabilities

Our next generation cloud managed services drive enterprise value through our innovation awareness program.
  • Enable agile and insight-driven operations
  • Leverage PwC relationships to advance your business agenda
  • Drive efficiencies through cloud native automation and optimization
  • Unlock your resources for enterprise value-focused projects
  • Cloud-native technologies to drive YoY cost to serve reduction
  • Flexible delivery models
  • Leverage current investments in people, processes or tools
  • Meet you where you are in your cloud journey
Cloud managed services graphic

Our key benefits

Flexible and Nimble

Ensuring the solution meets your demands wherever you are in your IT operations journey.

Always On

Relentless focus on continuous operations, availability and resiliency for all services.

Aligned Objectives

Truly understanding the business objectives and desired outcomes and tailoring the solution to meet them.

Differentiated Delivery

Leveraging the highest levels of automation and resolution techniques to drive YOY efficiency and cost reduction.

Contact us

Traci Foreman

Principal, Cloud Managed Services, PwC US

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