An IDC Spotlight | July 2025

Delivering strategic value while driving transformation with managed services

This IDC report shows how PwC can help you move beyond cost savings and transform your business

You're under pressure to deliver more—faster. To modernize systems, reimagine operations and lead with confidence in a world that won’t wait.

That’s where managed services come in. According to IDC, businesses are moving beyond cost savings to unlock real transformation—using AI, automation and cloud to power better decisions, smarter workflows and measurable outcomes.

This report highlights what sets today’s leading managed services apart—and how PwC delivers. It showcases how we meet these demands with our portfolio of managed services, including the AI-enabled Outcomes Hub and our agent OS orchestration platform, so you can transform complex operations into business-ready solutions.

Download the full IDC report to see how you can lead with agility, scale with confidence and deliver what’s next.

IDC delivering strategic value

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Contact us

Tim Canonico

Tim Canonico

Partner, Managed Services Leader, PwC US

Jeff Baker

Jeff Baker

Principal, Technology Managed Services Leader & CTO, PwC US

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