Procurement and Supply Chain Managed Services

Administrative pain points tie up procurement and supply chain resources, forcing businesses to trade potential growth for basic maintenance.

By utilizing our suite of tools, we can help streamline activities such as logistics, inventory management and demand forecasting. This transformation can turn your procurement and supply chain into a strategic growth partner, allowing you to focus on core business activities. With our services, you can eliminate pain points and generate organizational value, offering transformative solutions for your business.

Working with PwC, clients can see measurable impact to their business

Our services that support your organization’s procurement

Metrics and Reporting

Gain valuable insights into your procurement activities with our comprehensive metrics and reporting solutions. Our services include spend analytics, category reporting and procurement performance tracking, empowering you to make data-driven decisions and optimize your procurement processes for greater efficiency and success.

Category management and strategic sourcing

Maximize the effectiveness of your procurement strategy through our category management and strategic sourcing solutions. Our comprehensive services include strategic sourcing, category management and savings opportunity identification, enabling you to optimize procurement processes, achieve cost savings, and accomplish strategic objectives for your business.

Contract and compliance management

Achieve contract and compliance management excellence with our comprehensive solutions. Our services encompass contract execution, compliance and performance monitoring and process compliance, enabling you to effectively manage contracts, ensure regulatory compliance and optimize your business processes for maximum efficiency.

Governance, PMO and change

Elevate your governance, PMO and change management capabilities with our specialized support. Our services include PMO and change management support, as well as the establishment of a center of excellence, empowering you to effectively manage projects, drive organizational change and achieve excellence in your operations.

Risk Management

Mitigate risks and protect your business with our comprehensive risk management solutions. Our services encompass third-party risk management and fraud detection, enabling you to proactively identify and address potential risks, safeguarding your organization's reputation and financial well-being.


Leverage a scalable technology stack combined with PwC's expertise in leading forecasting practices and emerging capabilities such as machine learning (ML) and artificial intelligence (AI). Our solutions empower you to harness the power of advanced technologies to enhance your forecasting capabilities and stay ahead in today's rapidly evolving business landscape.

Consensus Demand Planning

Benefit from our trained resources who possess PwC's extensive process and industry knowledge, enabling them to effectively facilitate the demand planning process. With their expertise, you can optimize your demand planning activities and make informed decisions to meet customer demands and drive business growth.

Our transformation approach and proprietary set of tools and accelerators enable a smooth transition of resources

1. Assess and Design

Current state maturity assessment is conducted to size commercial opportunities and process enhancements. Technology infrastructure is evaluated against competitors and adjacent industries.

2. Build and Innovate

Operating model is developed and aligned to organizational goals. Target technology portfolio and process flows are solidified. Stakeholders are shadowed and desktop procedures / training guides are revised.

3. Transition and Hypercare

Current state activities are piloted and evaluated for implementation of enabling technologies. Roles and tasks are gradually transitioned to managed services team and technology implementation is initiated.

4. Steady State

Performance metrics are continuously tracked with transparent reporting to company's leadership. Process improvement and value capture initiatives are conducted.

Our tools and technology

  • Maturity Diagnostic and Customer Survey: Digital maturity framework to define current state and collect feedback from your customers to refine future state requirements
  • PwC Procurement Intelligence: Spend focused digital platform enabled with analytical, optimization and simulation capabilities
  • PwC benchmarking: Spanning cost, contract and operational benchmarks that can be used to rapidly compare your company to others
  • Procurement Performance Dashboard: Real time dashboard of procurement and contracting activities for metric, savings and SLA reporting
  • Contract Request Tracking: Portal for submission, approval and tracking of procurement requests throughout their entire lifecycle
  • BlueYonder/ O9: Working with leading software organizations help cater to specific needs
  • Rapid SIOP Tool: Automates scenario-based demand, production and material planning and inventory management to help supply chain adapt to demand changes
  • Operations Intelligence: A cloud based platform built to rapidly assess, optimize and visualize supply chain performance, identify risks, opportunities and deliver data-driven insights
  • DOMA and LEAP: Extensive tool-kit for assessment of supply chain maturity and defining maturity path, build process and accelerate analytics


Contact us

Scott Boruff

Operations Transformation, Principal, PwC US

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