Application Evolution Managed Services

Application services built to evolve

Application services built to evolve

As organizations prepare to go-live with their cloud technologies, it will require moving away from legacy siloed tech-focused support models to an integrated business-led operating model where business and IT functions work seamlessly together to drive and deliver value from their cloud application investments.

Organizations often face challenges delivering the expected value and ROI for many reasons, including:

  • Scarcity of talent with the right experience and skills
  • Operating support model not designed for cloud SaaS applications
  • Lack of flexibility and scale to deliver on enhancing the solution
  • Limited ability to build or leverage automation capabilities
  • Competing business priorities causing resource constraints
  • Limited experience with cloud release management

How can a new equation for business application evolution change everything?

Our difference

You know where your business needs to go. We can help you take it there. In addition to supporting your core ‘keep-the-lights on’ functions, we can help you drive application outcomes and capture the power of your applications through our evolution services.

PwC’s Application Managed Evolution Services are designed to not only support and maintain cloud applications but evolve the solution to realize greater business value. Our managed services teams provide the capabilities and flexibility organizations require to thrive and evolve in an ever-changing environment. This, in turn, enables organizations to focus on their business rather than operations.

Application services built to evolve and drive outcomes

Application optimization and evolution

  • Healthcheck / Assessment
  • Release management
  • Incremental functionality
  • Optimization
  • New development
  • Phase X

Application sustain and maintain

  • Triage
  • User support / Service requests
  • Incident / Problem / Root cause management
  • Application security and controls
  • Agile enhancement delivery

PwC NEXT application platform

  • AI / ML
  • Analytics and insights
  • User experience
  • Testing automation
  • Change navigator
  • Enterprise controls
  • Monitoring

Delivery focused on sustained business outcomes

Flexible services
Shifting effort from support to evolving the application to drive value in a flexible model that provides the ability to invest as business demands dictate.

Performance driven
Trusted high-quality application services that maintain trust and confidence of business stakeholders, performed with minimal effort/costs.

Technology enabled
Leverage tools and accelerators to reduce support efforts through monitoring and automation, provide business users a high-quality experience, and deliver actionable insights.

Solution evolution
Evolve your solution through innovation, consumption of new features / functionality, deploy to new geographies, and enable automations to drive efficiencies across your applications.

Orchestrating the right-fit technology across your applications

PwC's Application Evolution Services can provide support for the following technologies.

Microsoft image

Strategically transform your businesses and maximize your insurance technology investment for internal customers, agents, and claims personnel.
Learn more.

Experience maximum performance and transformational value from your SAP systems.
Learn more.

Accelerate your Workday investment by fully harnessing your data to deliver on strategic business outcomes.
Learn more.

Keep pace with continuous change and maximize business value from your Oracle products.
Learn more.

Stay ahead of the competition with continuous improvement and enhancements that evolve with your business.
Learn more.

Contact us

Greg Ruebusch

Greg Ruebusch

Principal, Application Evolution Services, PwC US

Bill Strasser

Bill Strasser

SAP AES Leader, PwC US

Scott Cole

Scott Cole

Workday AES Leader, PwC US

Tami Kopek

Tami Kopek

Salesforce AES Leader, PwC US

Todd Lee

Todd Lee

Oracle AES Leader, PwC US

Todd Shapiro

Todd Shapiro

Guidewire AES Leader, PwC US

Follow us

Required fields are marked with an asterisk(*)

By submitting your email address, you acknowledge that you have read the Privacy Statement and that you consent to our processing data in accordance with the Privacy Statement (including international transfers). If you change your mind at any time about wishing to receive the information from us, you can send us an email message using the Contact Us page.